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February 2024 by Sophie’s Kitchen
Great communication. No over selling. Prompt completion of work.
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February 2024 by Cassidy Sanford
I always love to choose a local shop over a dealership and Precise is a huge part of that. They always have great and friendly communication over the phone and in the shop, especially Adrian and James. The Hammond Bay location will now be my neighbourhood go to shop as they provide quick and reasonably priced service and you can't beat the location!10/10 :)
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February 2024 by Kathryn Babiski
Adrian and his staff at Precise mechanical are personable, professional, efficient and trustworthy.They diagnosed the issue and to their credit they said it should be under warranty with the dealer.They are definitely my new go to shop!
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February 2024 by Kelper Romero
This is the best place to bring your car for repairs. The costumer services is beyond you can expected, the service is quick and reasonably price. If I ever need car repairs and I’m in Nanaimo this is the place I will come for my car repairs!
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February 2024 by Yingbo Guo
We have had two awesome experiences now at Precise Mechanical Repairs. Adrian has been really wonderful to work with. We have had great service and support!
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February 2024 by Chad Stevens
We had a company vehicle go down two hours before closing and needed an emergency fix. These guys helped us out even when busy on a Friday evening. Thanks for the awesome service guys. 70+ guys very much appreciate you.
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February 2024 by Brian MacDonald
Right from the first phone call until I picked my vehicle up, these guys were very helpful, professional and courteous in all my dealings with them. I felt taken care of. I definitely will be bringing my car back here if I need more work done.Brian MacDonald.
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February 2024 by Clint Peppler
Was referred to PMR-Applecross by Chase from PMR-Jinglepot as was closer to my residence and did not want to drive to far with vehicle as was making a very rough sound from front end and also needed a follow up to a oil leak. Met Adrian on Monday morning and went over my concerns. He was easy to communicate with and advised that they would diagnose and advise later as to what was causing the problems and how long repairs would take. Was advised within 2 hours what problem was and when repairs would be completed. Repairs were completed by following morning and Adrian went over in detail as to what the problems were and what work they had to do to complete repairs. I am very pleased with the prompt attention and work completed. Will be using PMR-Applecross for future service needs. Thank you Adrian and your team.
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February 2024 by Skipper
2024 edit. Now Precise and Adrian have taken over applecross auto the shop is next level. These guys know their stuff, Honest and reliable. I HIGHLY recommend this shop!!Called these guys and explained how Kal tire did my wheels so horribly the vehicle was shaking. I didn’t even finish explaining before he laughed at how they did it (balancing beads and didn’t even seat the tire on the rim).They recommended I go to Fountain tire who fixed my wheels and balanced them properly.I’m definitely going to this shop with my next repair as Midas was unable to help me and over charged me more hours than they had my vehicle for, and these guys (Applecross) charged me nothing to steer me in the right direction and get my vehicle fixed properly.Very professional and I’m very appreciative for the help, hence the hood review.Thanks a lot
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February 2024 by Irene Peters
Great shop, wonderful customer service. Staff was helpful, went above and beyond. Explained everything in details, provided me an overview of what the service covered. And now I have peace of mind, and know an approximate time of when I'll need to move on a future general maintenance repair. I will definitely be making this my neighborhood shop. For my car maintenance and repairs. Thank you so much Precision Automotive
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February 2024 by Melanie Denman
I cannot rave enough about our experience at Precise Mechanical. The dealership quoted us almost $10,000 to repair our vehicle we bought from them only two years previously (not under warranty) I contacted a few places to find a better quote and I am so glad to have connected with Precise. I have never had such good communication, and service from a repair shop. Highly recommend.
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January 2024 by David Ray
They are the best ?, would send any friends to them .
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January 2024 by Katie Thompson
Extremely happy with the service work done on my van, and appreciated their honesty. Will be my permanent mechanics from now on, and I’m happy to refer friends and family to them with confidence. Thanks team!
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January 2024 by Kelleigh
Adrian at Precise Mechanical was fantastic with helping me get a timing chain and water pump replaced on our company F-150. Excellent communication, was able to get the parts in much faster than other mechanics on the Island, and for a better price!! They were able to accomodate our scheduling needs, and had the repairs finished quickly. The truck runs like new, you've gained a few new customers here!
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December 2023 by Bourne Qu
I recently had my tire repaired at an auto repair shop in Nanaimo, and I want to express my overall satisfaction with the service provided. The staff demonstrated professionalism, and the quality of the tire repair met my expectations.However, I am writing to address a notable discrepancy in the pricing. I was charged $81.74 for the tire repair in Nanaimo, only to discover upon returning to Vancouver that the same service is priced at a more reasonable $50.While I value the service received, the substantial difference in charges has left me puzzled and seeking clarification. As a satisfied customer, I believe transparency in pricing is crucial for maintaining trust and fostering a positive customer-business relationship.I kindly request the establishment to review its pricing policies to ensure fairness and consistency for all customers. An explanation of the pricing breakdown would be greatly appreciated, as it would contribute to a better understanding of the charges incurred.In summary, I appreciate the quality of service provided in Nanaimo and hope that addressing this pricing concern will enhance the overall customer experience for others in the future. Thank you for your attention to this matter.
