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February 2024 by Jason J. Trudeau
General Manager at this Branch is extremely rude & arrogant.
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September 2023 by Dj
Terrible bank to deal with after having an account with them for 32 years. Worst customer service ever! They don’t care about you, just making money. Time to close all my accounts with Cibc. Crooks
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September 2023 by David Goforth
Very good service from the teller, but as credit card services have been removed from branches, limited help.
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September 2023 by Paul
Very well organized CIBC branch, not very busy, friendly staff, ATM machines, a pleasure to do business with.
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August 2023 by Nuren Mahnoor
The country club branch is a joke.When there's a line up of customers, please deal with them first instead of training staff.How you train your staff in your time shouldn't have to be an inconvenience for the customers. Get your priorities in check! This is ridiculous!
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August 2023 by Nuren .Mahnoor
The country club branch is a joke.When there's a line up of customers, please deal with them first instead of training staff.How you train your staff in your time shouldn't have to be an inconvenience for the customers. Get your priorities in check! This is ridiculous!
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March 2023 by Tia
Luan is so sweet and really helped me the best she could. Truly an amazing human, absolutely great?
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October 2022 by Mike Boyd
CIBC is the worst bank in all of Canada. Their products are terrible, their fees are the highest, and the customer service is absolutely horrendous. I can’t wait until I have a few hours to go in to close all my accounts with them and switch to any other bank.
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September 2021 by Colleen .M. Campbell (Col)
Pretty much prefer this bank in town.Working with One another, helping Me the best they can
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September 2021 by Marshall Ney
This branch closed my business account without contacting me. The manager who I talked to had no explanation why I was not contacted. Poorly run organization.Edit- I ended up talking to the general manager, who was very helpful and was able to book my business partner an appointment to get this sorted out. Once he had finished the appointment, they arranged to mail the documents to a Vancouver branch for me to sign, as I now live in Vancouver. But instead of sending the documents to the branch in Vancouver, as we had discussed, they sent them to a Calgary branch. HOW is that even possible?/ its 2021 I signed my mortgage documents online, and these guys cant figure out how to email a branch in Vancouver? This organization clearly has no idea what they are doing. Please do not trust your banking with this branch. If you are able to talk to the general manager Brea, you will get good service, but other than that, you are out of luck
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February 2021 by Ductlessguy Curt
Waited numerous times in long lineup the branch is mismanaged always short on tellers and usually a 15-20 wait and lunch time forget it one teller for 15 people in line
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September 2020 by Dean Jansen
Great bank if you like standing in line because it is always short staffed. Lots of people there to sell you rrsps and things like that, but no interest in helping with day to day banking.
