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February 2023 by Dezerae Seitcher
I wish there was an option for zero stars, since that is how every interaction is when I try go to this store at Nanaimo Woodgrove. If I go on my own, I am followed as a POC. If I go with my husband, we’re both ignored and not helped at all when I try shop.The workers will greet all other customers and help them search for products, except for us. I used to go in only because I would find clothes there, and would try to ignore the racism and poor behaviour, but at this point I won’t shop there at all anymore.
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December 2022 by Tere Arboleda
I always pass by this store before, thinking everything were expensive, but seeing the sale sign, I went in. Oh my! clothing were affordable and looked lovely.I am so delighted with my purchased. Affordable, but looks great and comfortable. Their clothing were stylish. I will be purchasing soon.I think they have a changing room if you would like to try their clothes.Customer service was great from my experience that day.
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December 2021 by John Gislason
Good service, good prices.
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December 2020 by Stacey Orr
Just had a terrible experience at this store in Westwood mall. I had bought a shirt in March and they left the ink tag on, the very next day is when they closed due to covid. I have had this shirt for 3 months and have been waiting to return it. I have my bill and when I spoke with Brittany (manager) at this store, she said a simple "no" to the return and offered $10 off my next purchase. I explained that since they made this mistake, it should be honored by the company, as they were closed ever since. She told me to calm down and that there was nothing she could do. I asked for her managers number to which she explained "none would answer me because they're closed". I left the store. Phoned and left a message for a manager. I could not believe the way she treated me over something not in my control. I was completely polite about the whole situation and shocked that this was the stores representative. I will never be back... I dont know what to do with this ink tag shirt..?
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December 2020 by Brian Delves
Customer service is terrible. Their sales are confusing.
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December 2019 by Mary Morice
Found the perfect dress at a super price!
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December 2019 by Sharae Antley
Terrible customer service. We simply wanted to do an exchange of colour on a dress that still had the tag attached (and has never been worn) and they refused to do anything. It was a hard and fast no - we were not attempting to do a return to get money back or any different items, we were just hoping to exchange for a different colour on the same dress. Very disappointed and will never shop there again.
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December 2019 by Kiwi Siegel
My favourite clothing store. I love the options, staff is super friendly and helpful
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December 2018 by Enrique Chacon
Cheap but not a huge variety.
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December 2018 by Christine Boulet
Came in for a return because the sweater I had purchased was too itchy for my liking. I felt that it was a big deal to the cashiers, and everyone had to question me about it. My bill was paid with two card, but mine the majority and more than what the sweater cost. They continued to talk about how they would never usually do this and were very rude. Won’t go back as I feel like their care for their costumers isn’t a priority.
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December 2018 by Sara Poirier
I great place to go for affordable party dresses. They have some eye catching clothing.
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December 2017 by Lucille Brown
Love the clothes. Online shopping is great.