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February 2024 by David O'Connor
A big department store is struggling to stay relevant. Stock is usually low, and sizes picked over. Not enough staff to look after the few customers still trying to shop in old type store
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February 2024 by Nigel Wood
The place has gone downhill. Looks like a high end thrift store that smells of old lady perfume.
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February 2024 by Lana De Marco
Many thanks to Jatin At the Nanaimo Bay store. He went and found me many pairs of jeans for my husband to try on. In the end we went and bought something that fit, and he was a very kind, pleasant and helpful individual. Kevin checked us out at the counter as well he was very polite. Thank you very much!
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February 2024 by Matthew Cardon
I've always liked the Bay. I have to say though, when you've scaled back your hours to closing at 5pm seven days a week, that is concerning. Even closing an hour before the mall did at Christmas time was not helpful (or logical).
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January 2024 by Daniela Cousin
Got billed twice for the same item! A week apart. You'd think this would be illegal using your credit card for an illegal transaction. Have called, written - doesn't seem to matter - all they say and write is that they are 'sorry' and 'will rectify the matter'. 14 days and still waiting!!!!!!!!!!!!!!!
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January 2024 by Megan Jackson
I have a friend who works at the MAC counter who I come to see. I am an autistic individual and my friend said the counter is a safe place for me to come to. I was confronted by the general store manager and got discriminated against with my autism and publicly humiliated as she banned me from the store in front of everyone because of my disability. Absolutely unbelievable. Will be filing a complaint
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January 2024 by Victoria Lansdowne
Love it!
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January 2024 by Sharon Mann
Can't think of anything negative to say, it always looks clean, don't have issues finding price tags, and lots of selection. I always enjoy their kitchen area!
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December 2023 by S. T.
Too expensive!
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December 2023 by Sean Cumiskey
Love my sheet sets from the Bay
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December 2023 by Lorna Appleby
Super friendly staff, surprisingly reasonable prices (I'm used to The Bay of yesteryear that was super expensive), and very disabled friendly.
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December 2023 by Ron T
This Hudson Bay is well run, nostalgic, and well stocked.
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December 2023 by S
One of the ladies in fragrance was very rude and condescending. I was trying to figure out a gift for my friend and ask some questions hoping she would help me out. But instead she acted like I should know everything about Chanel perfumes…. Isn’t that why you work there…? My boyfriend was also shocked by how she was talking to me. This lady needs some Holiday spirit… or maybe just a lesson on customer service.
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November 2023 by Fennya Numeria
I came for shoes but found the selection poor. However, when I shopped for other merchandise I was not disappointed, got some quality sheets at half price, some clothing at 15% off because Tuesday is senior's day and when I could find a worker I received great help.
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October 2023 by Sukh Bhandari
Beautiful tops and jegging collection!Very Neat setup of the store.
