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“Billy was of great help. By asking me where I work, he found out that the company I work for has special plans and he was able to save me money. This isn’t the first time that I have been to their kiosk and it won’t be my last time.”
“I am very happy and relieved after having service performed on my phone by Abu. He was abke to fix an internal storage problem for me which was a difficult problem no one else I have asked has been able to diagnose. I would hugely recommend Abu's skills to anyone who needs service or accessories for their phone.”
“I can't remember her first name, but her last name was "Smythe"
She was lovely and knowledgeable.
I'd recommend Tom Harris Trlus to friends.”
9AM - 7PM
14-4890 Rutherford Rd, Nanaimo
Mobile Phones
“None of my chargers were working in my phone, and charging it properly. I set an appointment, fully expecting that I would have to leave my phone and they would have to disassemble my phone to fix the charging port. Garret took one look at my phone and was able to pull out and a bunch of lint hidden deep in the port in 2 minutes. My phone is working great and he charged me nothing. Next time I need my phone fixed, a case, charging cable, or whatever, I'm going here”
10AM - 6PM
6631 Island Hwy N Unit 90, Nanaimo
Mobile Phones
“my partner and i got two new iphones with good plans and internet after being helped by 2 of the nice gentlemen that worked there. they were very patient with us and very extensive in knowledge. they even went as far as to place online orders for us and go to another sister store to get the phones and cases we wanted. very excellent and helpful service all around 10/10 would recommend:)”
“Michael was very helpful sorting out an issue getting my account number from a previous provider. They recommended a plan that was better than the one I had come to buy. Really exceptional service from Michael and his colleague. Thanks fellas!”
“Alfred was very helpful, I appreciate the time and patience he put into explaining everything, swapped my carrier over ridiculously quick and painless saving me money with way better service , I also got to leave with a wifi router no cost up front, overall great experience and am looking forward to upgrading my phone or any other mobile and internet services in the future, highly recommend ? -C Hadley”
“We found Ejay very friendly, knowledgeable and effecient while dealing with our new phone purchase. We would highly recommend him to anyone looking for any wireless needs. Thanks again for the great service. Kindly, M & D Hawker”
“Moe had my phone fixed in minutes. It was a screen replacement. He told me that if I had any issues to come back... I did have an issue, my phone lighting seemed a bit off. He stuck to his word, and put in a new screen free of charge. He did this even after I accidently dropped it and broke my new screen protector... I thoght for sure he would turn me away because I had dropped it. He was quick, effiecient and honest. While talking with him he expressed his true belief in customer satisfaction being the corner stone of small buisness. I even saw him refer a client to his competition... he said competition is healthy. Google review as promised Moe!!”
10AM - 6PM
6631 Island Hwy N Unit- K3, Nanaimo
Mobile Phones
“Mujju was so helpful today!! He did a great job at fixing the issue with my iphone!! He is very professional, knowledgeable and helpful!! I will not hesitate to recommend CellNxt to anyone!!!”
“I needed help with an issue I was having with my Samsung cell phone. The young gentleman who assisted me was able to figure out what the issue was and fixed my phone for me. I was very anxious when I walked in, as I had tried to fix the problem for 2 hours at home before I went into Best Buy Mobile for help. I came out feeling like a new person. I'm so grateful I chose this store to see if someone could help me. Thanks for your kindness.”
“Many thanks to Keighley at Koodo at the Woodgrove Mall. She has helped me twice. She reprogrammed my iPhone, answered my questions, checked my bill, assured me that I have unlimited calls across Canada, and now all is working well. I highly recommend Keighley. Thank you!!”
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“Misha was incredibly helpful, he answered all my questions, thoroughly addressed my concerns and helped me navigate things I didn't even know I should consider (I'm not techy but he sure is!). I really appreciate the service, I always know I'll get the best care when I stop by and Misha doesn't disappoint.”