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February 2024 by phoenix gamer
I have been going to Auto Check Automotive Ltd. for many years and getting service on 2 different vehicles. They have always been very efficient, honest and accommodating. My last visit resulted in them having to take our my battery which defaulted many presets. I couldn't get my windows to open and close with the automatic 1 tough. They let me come back and fixed it in minutes. They are always so accommodating.
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February 2024 by Scott Nicol
I've been taking my work trucks to Auto Check for a handful of years now, and it's a great shop. They're detailed, honest, and the customer service is top notch. I recently had one truck detailed, and a few weeks later I'm still in awe at how awesome it is. Easy 5 stars!
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January 2024 by Matthea B.
Now, I will preface by saying that the reason my car wasn't working was ridiculous: my brother forgot to put the oil cap back on after he did my oil change. A silly mistake!I didn't think to look under the hood to see if everything looked normal when my engine light came on because I have an old car and it acts up every few years, usually from the spark plugs flooding with oil. So, when the light came on again, i just thought it was one of those times, and I brought it in to Auto Check Nanaimo.First of all, I called that morning and asked if they have a shuttle service as this was when Nanaimo had about a foot of snow, and they said that they did. I don’t live too far away, about at 15min walk, but I wanted to avoid walking in the snow regardless.When I brought my car in and inquired about the shuttle again, they said the guy that does the shuttle was at physio, so I will have to walk. I thought that was strange because it was the middle of the workday, but ultimately the walk wasn’t far. However, if I lived across town that would’ve been another story!When I got the call that my car was finished being looked at, they told me that the reason my engine light was on was because my oil cap was off! I was very surprised and was relieved it was such a simple issue, since that meant my car didn’t need work done (and I wouldn’t have to pay hundreds of dollars!)When I arrived back at Auto check, they explained that I would have to find a replacement cap, and that when they scanned it some codes came up, but it was because of the missing cap. They also said that the mechanic heard some strange noises when steering and it sounded like my car had a badly worn wheel bearing, but that they didn’t properly diagnose anything.Now from what I gather they drove my car into the shop, scanned it, and then popped the hood to discover the missing cap. And how much did they charge me for that? $178! I cannot imagine how much money I would have spent if they would have actually worked on my car!I ended up looking under the hood in the engine compartment that evening, and found the missing cap there within 30 seconds! Not bad for someone who's not a mechanic!So moral of the story is: don’t go here. They don’t have a reliable shuttle, even in the worst of weather, and they will charge you big bucks to do practically nothing.
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January 2024 by Robin Dutton
Quality work and quality service.
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January 2024 by cassandra bray
Such a well organized staff, great customer service along with knowledgable. I’ve never had such a great experience with any other shop I’ve been too. They took there time with little to no cost in labor to ensure proper diagnosis on my vehicle, I have brought my vehicle priorly to multiple different mechanic shops to figure out one issue, and they had it fixed in two days that three other shops couldn’t fix. Beyond recommend. Thank for the great service ❤️
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January 2024 by Katrina Darwin
I took my car here for detailing and the results are incredible! My car looks nicer than when I first bought.Thank you so much to the detailer for making my car look better than new. It’s obvious you take pride in your work and you do a spectacular job.I would highly recommend their detailing service to anyone!
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January 2024 by Gerd Fleissner
Like most…I am always leary of repair shops. Auto check is certainly not one of them. Took my truck last year for front bearing replacement which they did and I was extremely happy. Took truck back yesterday thinking the other bearing was going and after they inspected…they found the bearing they replaced last year was faulty. Picked my truck up last night…”no charge” these people are about as honest as they come in an industry that is sometimes very questionable. I highly recommend Auto Check and will continue using them for any future auto repairs.
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January 2024 by Jackie Bolen
Friendly, efficient, and reasonably priced.
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December 2023 by Randy
Excellent Friendly and honest service!! I regularly refer friends!Services: Brakes
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December 2023 by lori youngash
I have been regularly having my car serviced by Autocheck for several years. They are friendly, accommodating and most importantly, honest.I wouldn't be comfortable going anywhere else.Lori YoungashNanaimo
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December 2023 by Lesley Currie
Auto Check exceeded my expectations in their servicing my vehicle, treating me with respect and consideration and I would recommend them to others.
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November 2023 by Adam Gibson
Excellent service! I was purchasing a vehicle in Nanaimo but I live in Chilliwack. Auto check did a pre purchase inspection for me that was very thorough and gave me the confidence and assurance to buy it without even seeing it. They recommended some repairs, completed them for me on the day of purchase and had me on the road shortly after arriving to pick it up. I can't recall the lady's name working the front desk but she is top notch! A wonderful service person and a pleasure to deal with. Thank you!
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November 2023 by Anje Skomorowski
Personable service. Very good at estimating how long service will take. Offered pick up shuttle. Price was about what one would expect.
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November 2023 by Douglas Batchelor
They were great! Very friendly, fantastic communicators and very easy to get the information I needed.Service: Electrical repair
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October 2023 by max p
I’m happy to say that I found the shop I’ll be going back to. Jayne was an absolutely joy to speak with - she was thorough, kind, and funny (what a bonus!). The shop manager Ken drove me to my car when it was finished, and was also an absolute joy! I didn’t meet the folks who worked on my car, but if you see this: thank you, my brakes feel great!I’ll be back again for sure.
