Pioneer Fireplace
Hours:
419 Terminal Ave N, Nanaimo BC V9S 4J6 Hours
About Pioneer Fireplace
Pioneer Fireplace in Nanaimo provides outstanding service, great prices, and a great selection of products, including wood stoves, gas inserts, and electric fireplaces. The staff are most kind and lovely, knowledgeable, and professional. They make the whole process from start to finish very easy. Employees frequently go above and beyond, demonstrating attentive and thorough customer service. This includes helping load purchases, resolving technical problems with patience, and handling tricky installations with extra attention to detail for a flawless result. The company has a great reputation for solving ongoing issues that others could not, often at a much lower cost. Customers are highly impressed and would recommend Pioneer Fireplace to friends and family for their excellent products and outstanding, five-star service.
Most Recent Reviews
February 2026
Huge thank you to Graham and Aaron - they were able to help me diagnose the issues with my gas fireplace, the quickly supplied a thermopile and we are back to our cozy warm selves.
January 2026
We purchased a Napoleon linear electric fireplace from Pioneer in Nanaimo. Graham, who assisted us, was very helpful and knowledgeable. Overall a very positive experience and would highly recommend.
September 2025
Had a repair and service done by Dallas and Caleb. Not only fixed but cleaned and adjusted.so appreciate there care using tarps etc to protect our house. Great job
More Comments(62)
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