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March 2024 by Phil Wolton
Excellent service from Jordan. Friendly, knowledgeable, and quick!
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March 2024 by That Island Guy
Alfred was very helpful, I appreciate the time and patience he put into explaining everything, swapped my carrier over ridiculously quick and painless saving me money with way better service , I also got to leave with a wifi router no cost up front, overall great experience and am looking forward to upgrading my phone or any other mobile and internet services in the future, highly recommend ? -C Hadley
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March 2024 by Victoria McLaren
Great service! Jordan was so helpful. I walked out with all I needed to get home internet right away and some helpful advice about possible new cell plans.
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March 2024 by Stephen Wilson
Friendly and helpful. Explained everything well and got me on my way in short order.
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March 2024 by Jana Hnatiw
I went into the Rogers location in Woodgrove Mall and I asked the agent to set up monthly billing on one of my Rogers accounts. I watched the agent enter my banking information into the computer. I thanked him and left the store. I had to call Roger's the following week and I noticed a message that said my payment would come off my credit card and not out of my bank account. When an agent came on the line, I asked if monthly payments had been set up to come out of my bank account because I was in a store last week and I watched the store agent enter my banking details into the computer. The phone agent said no notes were on my account regarding the store visit and monthly payments had not been set up. I went back to the store and enquired about where my banking details had been entered. Nobody had any clue. I spoke to the store manager and he completely dismissed my concern regarding where my banking info was submitted. He told me to call Roger's or call my bank if I noticed suspicious charges. He was not concerned at all. I will probably cancel all my Shaw and Roger's services once my contracts are up.
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March 2024 by Kattia Carrasquilla
Great customer service. Friendly!
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March 2024 by Steve Tornai
Alfred was able to hook me up with a new phone & saved me some$$ on my cable/Internet bill. Thanx
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March 2024 by Chelaynne feenstra
Had a weird thing happen where my online upgrade didn’t process properly. Went into the store and Noel helped me right away. Had me in and out in no time!
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February 2024 by Taeya Love
Had a great experience here. I was upgrading my phone and Shivam was very helpful and helped me with everything I needed. Highly recommended!
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February 2024 by Allen Ritter
Amazing service was in and out in 10 mins
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February 2024 by Brent O'Malley
Jordan was great!
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February 2024 by Ray Colegrave
Attended the Rogers store at Wood Grove Mall to get a new cellphone activated and transfer info from an older phone. The staff who assisted me, Rishabh Sharma, was very professional and helpful. He not only transferred all my data, but provided me with a very helpful tour of my new cellphone.
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February 2024 by Pankaj Kumar
Excellent service
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January 2024 by Raya Alam
The Store Manager Ishaan gave the best customer service on boxing day!! He was patient and went above and beyond to help me :)
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January 2024 by Graeme Morgan
I was in and out in 10 minutes. Very helpful and knowledgeable staff.
