Sleep Country Canada is a renowned retailer that specializes in providing high-quality mattresses and bedding solutions. Based on the reviews, the company's customers have had overwhelmingly positive experiences, particularly at the Mary Ellen Drive location in Nanaimo. The reviews highlight the exceptional service provided by the store associates, such as Judi and Katerine, who have been described as knowledgeable, friendly, and go above and beyond to ensure customer satisfaction. These associates have guided customers through the selection process, offering expertise and personalized attention to help them find the perfect mattress and bedding products. Customers have praised the wide range of options available, including the new foam beds, as well as the exceptional deals and offers they have received. The reviews suggest that the in-store experience, with the opportunity to try out the mattresses, has been a significant factor in customers' decision-making process, leading them to choose Sleep Country over online purchases. Overall, the reviews paint a picture of a business that prioritizes customer service, product quality, and a seamless shopping experience. Customers have consistently expressed their satisfaction with their purchases and the level of care and attention they have received from the store's associates.
Great price, great service, great setup and delivery! Second time in 10 years going purchasing a full setup. Proudly Canadian!
November 2025
Amazing experience from start to finish. Took the time and didn’t rush us to find the perfect mattress. The delivery team was fantastic. Careful, friendly and very speedy. Very happy with the services and our new mattress!
November 2025
Joe was excellent. He found out comfort level and then we tried all the beds and lay on them for a good 10mins in different positions. We’re knew we were in good hands. Joe was very knowledgeable. Very pleased no pressure would highly recommend. Victoria and James
