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February 2024 by Siva Krishna
Timings mentioned on website is wrong I believe, I visited branch to have my BF on Sunday around 10:05 am and it’s not yet opened for service .
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January 2024 by Will Murphy
My go to order here is a Cilantro Lime Chicken Wrap and it has been 2 or 3 times now where I order my wrap and find out after my purchase that the store doesn't have the ingredients required to make what I ordered. Frusturating when I'm on a time crunch and don't have the time to find food elsewhere.
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September 2023 by Dan Can
Super slow. Majority of the time I will be waiting in line for over 10 minutes while there’s no other customers. Typically if I order a bagel or a sandwich it’s either not cut or they used a knife that clearly wasn’t clean prior and I get bacon or lettuce (due to dirty knife) in a plain buttered bagel. Highly unsanitary!!!In the drive thru my order is almost always screwed up and I have to take it in to be fixed. Safe to say I will not be returning to this location as it is not up to par with the others around. Staff and production at uplands is far better!!
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September 2023 by richa ajmera
I was really disappointed how they treated me. I understand the worker might be busy or frustrated because it was a bit with 3-4 customers ( being generous here) , but every customer is valuable. And they shouldn’t be treated like this. My iced capp lid was completely messy and so I requested thrn to change it for me, the employee made a face and just handed me the lid rudely, like I was asking the iced capp for free. Very disappointed and disrespectful. They messed up my other order too and yet they weren’t polite about it. Bad service and bad environment.
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September 2023 by Trang Tio
Cashier girl was very unimpressed to serve me, she didn’t smile or asked what I wanted. She just stood there staring at me. I ordered a large coffee and tea and two donuts, used my coupon and she didn’t know how to use the code. I told her her that’s not the correct price and she shrugged her shoulders like “I don’t care”. I walked away. Never going back to this Tim Hortons again. Worse service ever.
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August 2023 by Kaleb Andrew
GET THIS. So I'm working across from this particular Tim Hortons.At this point I've been a regular of theirs out of convenience sake, for about 3 months now.And the moment I ask for hot water to fill a noodle bowl for my lunch no issues! Then a short, black haired woman piped up and said "charge him for hot water" so they start charging me for hot water. And that was AFTER I tried buying a drink from them in compensation. So I thanked them for their *****y service and went elsewhere. As I'll likely do from now on.-purple dude
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July 2023 by Ranjit Solanki
Very bad experience. I asked cold coffee they don’t have it. I asked hash browns they don’t have. I asked cold brew with Foam , She charged for that and laster said they don’t have foam. Why don’t you guys close it. Not welcoming.
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June 2023 by Phoenix Li
The service was horrible the person who was ordering kept on interrupting whenever we tried order. I asked for an everything bagel, but they gave me a plain bagel instead.
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May 2023 by Will Emery
Great service
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December 2022 by Honey B
The service is always slow, half the time I have to go back in cause the order is wrong somehow. the only reason I go to them is I work in the mall and it's "convenient "
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September 2022 by Sabrina Ice
Shout out my fellow mall workers who work at this Timmy’s, I can tell you all work so so hard, even with the crazy rushes.Y’all are the real G’s!
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January 2022 by Alexandra George
Would of been 5 star if I got the tim biebs box with my order but I got a regular timbit box.
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November 2021 by Karen Ruston
People were very polite. Quick service with a smile. Will be back
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November 2021 by Jackie Kenzie
They made a mistake, they owned it and made it right. Great customer service!!
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October 2021 by RODEL BADATO
I love dark roast of Tim's very much and the staff of those tim horton woodgrove is nice ang friendly.
