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October 2024 by Ross Lindley
Friendliest and most helpful couple who run this outlet. We had rented a truck and auto trailer from Victoria, but ran into some logistical problems related to the ferries. This dealer had what we needed and these folks were super to deal with. They went above and beyond for us when we had run into some schedule problems on our return trip.
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October 2024 by Steven Lazenby
Great service
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August 2024 by Guia Elein Velasco
I been using UHaul for the last 3 years since I have to move back & forth for school… and hands down this is the CLEANEST and most EFFICIENT UHaul I have been to… I was in and out of there in less than 10 minutes!! Their auto transport was also the cleanest I’ve ever rented at a UHaul…!
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July 2024 by CHADI HALABI
Very good customer service,Thanks
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July 2024 by Clayton Davis
The people at Nanaimo Mini Storage quickly took care of all my concerns and got me rolling in confidence.
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July 2024 by Temptation
The paperwork was done incorrectly which would have been really bad if we were pulled over or if there was an accident. I was charged more than I was supposed to.
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June 2024 by Chris Funston
Thanks for the truck and trailer. Everything went smoothly.
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June 2024 by John Gregory
We have used this location twice now, once to move to Nanaimo from Alberta and once to rent a trailer to move within BC, and both times the staff were very friendly and patient (even at the end of month when it is very busy). Help was available when we needed to unhitch the trailer(s) and the staff 'run' to help you. We will definitely use this location again and will be recommending it to others. Thank you for being there when needed.
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April 2024 by R S
Very organized business. My trailer was clean and well serviced. It was an efficient pick up. The owners are so kind and they were happy to help when I communicated the issues I experienced on my end leading up to getting my trailer. Thank you for your service for the community T and M!
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March 2024 by jeff cesari
Very friendly staff! Have used before no issues!Thank you
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January 2024 by Rick Larouche
We booked a free month at this location and get here and they tell us, sorry it's not free anymore because we're an affiliate, drove a 1 way trip from Edmonton so we could get this one month free, I knew that wouldn't be the case when we showed up worst experience we have ever dealt with, terrible service! Thanks alot for ruining that for our fanily when we just lost our sister and thats her stuff we need to store.
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December 2023 by Peer Ristine
Great customer service. There was a man and woman at the front desk the man had an Australian or South African accent (my apologies if it is an accent from another common wealth country).Anyway they were both fast and efficient and went above and beyond to adapt to my order change last minute and satisfy what I needed.
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October 2023 by Ernest Ambrose Lubenow
Have dealt with this location many times family run great people couldn't ask for better service keep up the good work guys thanks
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October 2023 by Kim Kingston
5 out of 5 stars to the amazing team that own and run this location! Thank you from the bottom of my heart for going above and beyond and making a difficult situation tolerable and memorable. All small businesses should be tun this way with kindness and love. Thanks again Tammy!
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July 2023 by Kirby Moffatt
Great service at the South Wellington Nanaimo location, super friendly people!!