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November 2025 by cheryl
This locally owed business has above average storage units. Clean, secure, ease if access. Not to mention all staff…from that first phone call to closing the deal—-exceptional! Friendly, respectful. Great location. Highly recommend. Go out if they’re way to accommodate. Thanks U-Lock!
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October 2025 by Wendy Pazarena
My experience with U-Lock was very pleasant. They walked me through everything and answered all my questions making sure I was aware of all I needed to know. They showed me my unit and explained all the details. I was very satisfied.
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October 2025 by Janet Dyck
Jean was wonderful!!
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September 2025 by Michael Hammond-Todd
We have used this storage unit twice. The first time was when we needed it for our new house and the second was to help relatives who decided to move to the island. The staff were very helpful and when my relative lost his key, they helped us access the unit with new locks and keys right away. The storage and insurance fees were presented clearly with no surprises and we were able to transfer our unit to my relative when they arrived to use it as they moved in. I highly recommend this storage facility. Clean and heated for household items.
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September 2025 by Nadine Lindstrom
Service is friendly and helpful. When we had any little problem, they were very helpful. Definitely would use again.
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September 2025 by Louis Moolman
Front office staff in Nanaimo were extreme helpful and patient with a new resident to the area. Friendly and welcoming to someone who was new to the process of off-property storage. The coordinating staff from lower mainland were informative, professional and friendly with all aspects of service delivery. I highly recommend the services of U-Lock Storage for all off-property storage needs. Simply put, these guys know what they're doing!
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August 2025 by Chris Shanks
In just a few years (since 2022), they have raised the rent on my unit by 54% This year's increase was 16% (or, 21% compared to the original contract price), with one month notice. So, don't give much weight to their advertised prices. Or think that if you just pay year after year, being a reliable customer will count for something. Your bill will double fast....
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August 2025 by Jay
U-Lock Mini Storage Nanaimo hands down has to be the best experience I’ve had with U-Haul in B.C!!! Literally above and beyond, the cleanliness staff, amazing.
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August 2025 by Brenda Gott
Expensive but nice storage units
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August 2025 by Kayla Hoggard
Great, safe location. Always clean and well kept. Staff are amazing! Would have stayed but I was moving.
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July 2025 by Lawrence Johnson
Used this facility for several years. Always clean and secure, convenient times to access my storage unit. Never had a rodent problem, never did see any sign of rodents. Good job.
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July 2025 by Carolyn Butterworth
I was a customer for four years!
Customer service was exemplary!
The staff are kind, patient and have attention to detail! I would absolutely highly recommend this company!
Carolyn Butterworth
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July 2025 by G Challoner
The staff member was efficient and knowledgeable, making the rental process straightforward. He explained how to enter and leave the premises and locker security protocols. He also told me about the U-Haul truck, which I did rent. I was happy with the service I received. The facility is managed very well, clean, well maintained, and secure, with good hours for access. There's also a clean washroom, which is a very appreciated addition.
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June 2025 by Leyth Jubo
Just wanted to say thank you to the staff and management at U-Lock Mini storage Nanaimo
Amazing people to deal with really easy-going
I highly recommend this location
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June 2025 by Cassandra McParlan
Darlene and U-Lock Mini Storage - Thank you so much for your support of the Navy League of Canada Vancouver Island Division for our annual year end camping trip, the 20' truck helped to move everything need to entertain and feed 120 kids (9-12) and 20 adults.
