Value Village is a large for-profit thrift retailer offering gently used clothing, accessories, and household goods. It operates over 300 locations, aiming to provide a smart way to shop and keep items out of landfills. Some customers find it a great place to get quality items at a decent price most of the time and appreciate the odd collection of items. They note the staff is awesome. However, other reviews indicate that pricing has gone up considerably while the value, cleanliness, and organization have gone down. Many items are seen as priced too high, sometimes 50-100% higher than expected, and can be broken, chipped, scratched, missing parts, messy, or dirty. Some customers feel the value and overall shopability has decreased, though others report finding very clean items at a good price.
