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October 2024 by Kay Lynn
10/10 one of the best places to shop, everyone is super helpful and it’s always so well organized and clean. Always good prices and deals happening. If I could rate it higher stars I would. I highly recommend shopping here.
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October 2024 by Joseph Guevara
Hello to anyone reading. As a previous assistant manager (about 6 months ago) and regular shopper, I can safely say that this place was once a great store with great people. All those people have left now. The store getting messier and messier since leaving with only horror stories coming out. biggest message I can give now is DO NOT WORK HERE until problems have been fixed internally. Upon leaving, the company did not care to contact or try to get in contact with me even after requesting an HR interview with not even anyone at the company responding to higher authorities requesting information about my employment. Do not support this store. I will no longer be shopping here myself
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September 2024 by Jamie Silva
Classy staff. Gave my son some change he was short on his purchase. Thank you ? ?
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April 2024 by Andy Crockford
Good Clothes
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March 2024 by Albert
Oh where to start, first I should have added this review sooner, it's long past overdue.
West 49 has always been a skaters paradise, and the old manager Eduardo was the perfect "poster boy" for that aesthetic. I was saddened to hear of his departure, but was intruiged that a new manager was going to come in and carry on the work.
At first the switch from Eduardo to the new manager seemed like it would drastically change the store, always tough seeing a beloved person such as Eduardo go, he brought so much to the store. But after having gone into the store multiple times since Anthony has started I can honestly say that I was correct, the store has gone through a massive change, however I believe it's for the better. He brings a vibrancy to the store that I think was slipping away, endlessly cheery and optimistic and always willing to joke with customers or just talk to them for a couple minutes as if nothing else in the world matters than that conversation. Extremely patient with upset customers and always looking to make their day just a bit better wherever he can.
I've been in multiple times since he started and have always been blown away at his level of professionalism and enthusiasm for his customers. Always joking around with customers and employees he seems to have an endless supply of energy. Perfectly able to match a child's temperament while able to slow down when speaking to the elderly.
I will finish by saying it has only been a couple months since he started, I could write this review and be proven completely wrong (and if so egg on my face). I don't believe I will ever be wrong, Anthony looks to be pouring his heart and soul into this store and it's clearly showing in both staff, customers and store. I have heard that a good manager will make the customer have a hard time differentiating between when the manager ends and the store begins.
P.S. West 49 don't lose this manager, he's a keeper. I didn't think this store could withstand losing Eduardo, I'm positive this store is ruined if you lose Anthony.
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November 2023 by William Milburn
my oh my where do I start, so I’ve gone to West 49 for many years and I’ve grown to really like the manager known as EduardoI was quite sad to hear of his departureBut excited to meet the new manager, thinking that the gold standard would be EduardoThis new manager is nothing like Eduardo and of course he shouldn’t have to be but the way that he talks to his staff and they are kids they’re not all adults summer, but some aren’t was outrageous. If I was some of those staff members I would go to HR and I will report the things he was saying about them. I’ve been in multiple times in the last few days and i’m so sad to see how many of them i’ve known awhile have mentioned that they will be leaving because of the new manager, I asked one of the girls how the manager was and she replied “on my first shift he wasn’t the nicest but i understand it’s stressful however when I left another worker messaged me privately saying he was talking badly about me”this needs to change or this store is gonna drop it’s stars like crazy. go in the store yourself and witness it first hand
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April 2023 by Jenny Cote
The same guy is always working when we go (long dark wazy hair) and is an absolute gem! He always goes above and beyond to help us and makes my 7 year old feel like the king of the world. The world needs more of you (wish I had your name)
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November 2022 by Penny Pin
Excellent selection and very helpful staffUpdate:Just did shopping on black Friday and the staff once again went up and beyond. Customer service fantastic. This is my must stop at store.
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November 2022 by shut up bitch
This place went down hill they couldn’t even put together a skateboard but back when i was a teen they did. I almost cried myself as a grown man. Scooters ruined this place i will never want to come back
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November 2022 by Matt Dacat
Buy one get two free. Need I say more.
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October 2022 by Mike Andrew
Was just at the Nanaimo store and the guys helped me find a nice complete skateboard and a scooter for my son, super helpful and knowledgeable awesome staff! We got an amazing deal plus on top of that I accidentally left my visa on the till checkout..these guys came and found me in the mall to return it!! Couldn’t be more thankful!! Cheers gentlemen!!
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July 2022 by Dax Brown
Affordable cool stuff
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June 2022 by Nick Louie
Love the selection an great sales ??
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January 2022 by Michael Harvath
My Son and I were at the west 49 in Nanaimo today. The guys here (staff) were awesome very helpful ? really good experience. Would recommend shopping here to anyone!! Made my son super happy thanks it's appreciated
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January 2022 by Rebecca Calvert
Always a fantastic experience ?
