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January 2024 by Michael O'Malley
My vehicle was shipped from Halifax to Courtenay. The last leg from Nanaimo to Courtenay was completed by Nanoose Bay Towing. I was contacted when they had received my vehicle, and then plans were made to have it delivered to our new address. I was contacted by the driver the day before and then shortly before the truck arrived. We inspected the vehicle together and then completed the required paperwork. No issues at all. The staff were friendly, helpful and professional.
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December 2023 by Matea Girotto
Worst company I’ve ever dealt with. Laughed over the phone while I was crying and didn’t answer when I called back leaving me and my car stranded overnight as my phone died shortly after and I had no gas left.
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October 2023 by Ohio
Fast, cheap and very friendly! I recommend them! ?
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September 2023 by 92KDX200E
I had my car impound for no driver’s license. I found this Russ very ignorant and arrogant. He was trying to tell me that I was driving while prohibited mean while I am to go to court for my license prohibition. I was not prohibited at the time. Also we was laughing at other people pull overs. He is not a very nice person and I do not know why people give him such a good review. It must just be the people broke down and need a lift.Plus he has given me quite the run around for me even trying to obtain my impounded vehicle. Preying on people is not very nice Russ.
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August 2023 by Jack Savage
Incredibly poor service. Waited an hour and a half to be told I had to wait another hour and a half and then get hung up on. BRUTAL service. Walk run or call me but do not call them.
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June 2023 by Cathi Wilson
Kyle responded quickly and changed our flat tire quickly! Kyle is friendly and confident; he put our minds at ease and we knew we were in great hands. We will happily call Nanoose Bay Towing should we ever need roadside assistance again.Service: Tire change
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March 2023 by Codie L
Nanoose Bay Towing has saved my family and I many times over the last 20 years. Good people doing honest work.
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February 2023 by Kim Lagimodiere
Would give zero stars if I could. My daughter hired them, they towed her out the ditch ($380), then left her stranded with a flat tire because they couldn't figure out how to get her spare down. She figured out after they left. Thanks for nothing Nanoose Towing. Leaving my daughter stranded on a snowy day on the side of the highway.Service: Car towing
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February 2023 by Walter D
These guys went out of their way to help a buddy of mine today.Would recommend any day of the week .Service: Car towing
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February 2023 by Princess CJ Rice
can't remove a spare tire from its storage? wth
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January 2023 by James Mattila
Great service. very professional and fast.thank you ,the Mattila’sService: Car towing
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October 2022 by Ashley Saunders
Took good care of me and were fast and effiecient.
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September 2022 by barn0743
Car died on the hwy south of Parksville was in a real jam they picked up car (1976 Olds) while I was given a ride by relative to Parksville Coffee shop They called my with the hour had the car at my mechanics safely. Highly Recommend them if you are close to them. JW
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August 2022 by Hmmm 2001
I broke my back one day in a serious atv accident. The rcmp called this company to retrieve my quad. They did and charged my family over $1k to pick it up. It was on a main logging road 20 minutes from the hwy. I wouldn’t be leaving this review except it took over a month of repeated calling and emails just to get the receipt for my insurance to recover some of the cost.
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July 2022 by Bonnie Wallis
Russ has been very professional and accommodating when I have needed his help with dead batteries and another problem starting my car. Always helpful and pleasant.Services: Car towing
