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October 2023 by Rick Korens
While attending to family estate business I expressed interest in opening an account at the Nelson BMO and was told that I would need to make an appointment. It is a 2 hour round trip for me to attend an appointment and I was there attending an appointment. Slow to process TFSA distribution to beneficiaries. Somewhat disorganized.
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July 2023 by Jakub N.
Be rady to wait eternity.
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November 2022 by Brad Smithson
Slow service, hours of online waiting, short staffed. Booo!
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November 2022 by Valerie Amies
Superb service today!
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November 2022 by Kim Harley
Great bank
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November 2022 by Jason Douglas
They never answer the phone. I've tried calling to set up an appointment for 3 days in a row. Left messages for them, which they said they would call back before the end of the day and nothing. Really?!?
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November 2022 by Cody Abbey
Extremely slow. Consisttently understaffed. Excessive employee turnover. Unable to build relationships with any of the tellers.
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November 2022 by Shirley Tennant
As of January 17, 2022 the Nelson branch still has their holiday message on the phone system stating they will return call December 29, 2021....no warm bodies there
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November 2021 by colleen alderliesten
DEFINETLY shop for a mortgage somewhere else, WORST EXPERIENCE EVER in 2018 and now waiting over a week for a responce to the mortgage payout penalty ??? really bad
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November 2020 by Joanne Lee
No many staffs in front desk, so need wait for long time, I hope can one more person to do the severs.Thanks!
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November 2020 by Chris Macmillan
Friendly helpful staff.
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November 2019 by Ben Carson
Tellers have always been extremely nice and helpful, surpassing my experiences when I was at another bank in town.
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November 2019 by Nick K
Friendly and helpful staff.
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November 2019 by Mitch Hutton
Awful front line tellers.
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November 2019 by Anish Mathew
Worst bank service within the 2 months period of time they deducted 50 dollars from my chequeing account with any information. I try to call then they shows always busy ... I don't understand why they doing this. Even they told it was free for 1 year.This is not fair what they done.. last they deducted 15 dollars in the name of performance plan...so I stopped their going with other bank now I am feel ok with other bank service.
