-
September 2024 by Riss O'Neill
Got an out of province inspection and Adrian was so helpful when we had any questions or concerns via phone & in person! They were quick and efficient & we were able to pick up the car earlier than expected too which was great!
-
September 2024 by M. Bond
We hit a deer during our road trip somewhere between the Osooyos and Nelson. It gave us a good fender bender and a broken turn light. We had booked to move on the next day so we weren’t sure what to do with little time. We gave these guys a call first thing the next morning and they said come on down to see what could be done, even though I’m sure they had lots of work to do. They fixed the light in 2 seconds and offered some good advice for when we get back home. All just for the price of the replacement bulb. Great service and very reassuring.
-
August 2024 by James Simpson
These guys were awesome. Got into a jam when we were on holiday and they were great. Adrian rushed the parts in from Kelowna and got us on our way as soon as he good. Price came in below quote which is basically unheard off. You can work with Kootenay Motors with absolute confidence! Thanks Guys!
-
August 2024 by Allan Shook
Our van broke down just outside Nelson, and BCAA had it towed to Kootenay Motors. Five stars isn't enough to express how amazing Adrian and the crew were. They were busy, but somehow managed to diagnose and fix the problem, and we were on our way by the end of the day. They truly went above and beyond, and on one of the hottest days of the year! I can't thank them enough for their hard work, professionalism, and kindness.
-
July 2024 by matthew kuzik
These guys are awesome!
-
July 2024 by Jaison Mampilly
Awesome customer service
-
June 2024 by Sierra Sharks
fantastic service as always, can always count on them to get things done promptly! thanks again!
-
June 2024 by Elizabeth
Excellent customer service. Highly recommend for honest, reasonable, and reliable service.
-
May 2024 by Faolan Dunphy
Driving into town, alternator failed. They managed to get us back up and running within 4 hours despite having a packed schedule. Basically saved our trip.
Thank you!
-
May 2024 by Nicole Barber
These guys are fantastic, well over 10 years ago I had brought my old ford here regularly to get it all up to date, after moving back home I now fully trust them with my civic and that they’ll never tell me I need a blinker fluid flush at any time.The customer service is top notch, as annoying as it must be for them when I decide to just hang out and wait for my car they never show it! Lol
Thank you all for all you do!!
-
May 2024 by cam crimson
all other shops quoted me 2 weeks - the fellas had me come in same day - quick, seamless, quality, integrity ! A+ great crew!
-
April 2024 by nykolas desharnais
Always on point and accurate with the price! No surprise when you get there! Would recommend!
-
August 2023 by James Baxter
Have shopped around a bit in this town, would recommend this shop over others.
-
April 2023 by Dave Carpenter
Very overpriced, upcharged me 50% markup on a crankshaft position sensor. They refused to use the one I supplied brand new with receipt from Gilberts auto parts. Also charged me $65 to plug in a code reader. Ended up with a final bill of $830 to replace one sensor. Also didn't hear anything from them for 2 days until I called them..
-
January 2023 by Blake Apolzer
FANTASTIC SERVICE!!!!!! We travelled from the Okanagan for our sons hockey tournament in Nelson and our truck would not start up after checking in into our hotel. We tried everything we could then called multiple auto shops and Kootenay Motors was the only one that answered as it was almost the end of the day on a Friday. Within 2 minutes one of the technicians was at our vehicle to take a look and was able to get us up and running again in no time. Amazing customer service and awesome friendly technician helping us figure out the problem. Highly Recommended.Service: General repairs & maintenance
