“I went to upgrade my phone at the Best Buy in Nelson, BC. I got a brand new “fancy” iPhone 15. Everything went fine for a day, but then all of a sudden my front camera stopped working. I went back the next day to get a different phone, but after spending 4 hours trying to get the new one sorted, it stopped working. I went back a third time to get a THIRD new phone. The staff at Best Buy was so helpful, patient and felt awful for how poorly Apples product had been working. This is not a Best Buy issue, this is an Apple issue and they need to address this. Their products have gone downhill, while prices rise. I do not recommend iPhone 15. Maybe for my next phone I’ll Switch to Samsung! If you have any tech needs, go to Best Buy. Great friendly staff. The store manager, Kai was googling how to resolve my issues, and him and his staff spent probably a total of 7 + hours over the 3 days helping me get my iPhones sorted. Boo apple, hurray for Best Buy!”
Mobile Phones
“I went to upgrade my phone at the Best Buy in Nelson, BC. I got a brand new “fancy” iPhone 15. Everything went fine for a day, but then all of a sudden my front camera stopped working. I went back the next day to get a different phone, but after spending 4 hours trying to get the new one sorted, it stopped working. I went back a third time to get a THIRD new phone. The staff at Best Buy was so helpful, patient and felt awful for how poorly Apples product had been working. This is not a Best Buy issue, this is an Apple issue and they need to address this. Their products have gone downhill, while prices rise. I do not recommend iPhone 15. Maybe for my next phone I’ll Switch to Samsung! If you have any tech needs, go to Best Buy. Great friendly staff. The store manager, Kai was googling how to resolve my issues, and him and his staff spent probably a total of 7 + hours over the 3 days helping me get my iPhones sorted. Boo apple, hurray for Best Buy!”