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December 2023 by Sandra Diaz
I want to commend and appreciate the excellent work of Mirella at the BMO branch of Royal City Centre. Her Kindness and professionalism always provide a high-quality customer experience.
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July 2023 by Rukshan Dharmadasa
Had the best account onbaording experience with Jason. What a great brand ambassador he is for BMO. Extremely polite and upto the point. I was so happy to open another account for my wife as well.
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June 2023 by Issak Newton
I have been with BMO for about 5years, but they got no respect at all. specially the women manager nourish, 6&6 new westminster BC
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May 2023 by Will striker
Mirella the bank teller, I was goin threw a bad day and she cheered me up she has always been helpful and always so nice to me 10/10
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February 2023 by Wenling Ye
Justin Jung was very helpful ,professional. Patient and knowledgeable in helping me with setting up my online banking. He made it so easy .really appreciate his efforts!
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January 2023 by steve morin
Fast and friendly only waited 10 minutes.way to Go bmo.!!
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May 2022 by Anthony Towle
I used to have the best experiences here when i was dealing personal banking matters with Janessa. She got me into many financial ventures and she even got me started on a mortgage pre approval. EVERYTHING was lined up perfectly before she departed the company.She referred me to a colleague of hers named Michael Wang and he completely bulldozed everything, including my dream of owning my own home. He seemed less than interested in continuing helping me apply for a mortgage and blatantly dismissed/disregarded me in every possible way. I hope to have my files transferred to a much more approachable/PROFESSIONAL personal banker in the future.
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March 2022 by Arab Series (مسلسلات تركية)
Amazing service for clients
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March 2022 by David Longpre
After searching all over for a bank to meet my needs, we came in to see Janessa. She was so professional and helped us understand our banking needs and options. We were so pleased that we got Janessa and felt confident in our choice to switch banks to BMO. Thank you very much Janessa you really made our day.
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March 2022 by Kaley Merritt
Daniel Shin, personal banker is incredible! My account had been compromised and he helped me every step of the way. He was very friendly and provided excellent customer service. I highly recommend him, he was incredibly understanding and empathetic. Thank you for go above and beyond today and helping me straighten this out!
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February 2022 by Omi Spirit
Horrible service. Went in Clerk has no idea what he was doing. I left digruntled but did not say anything. Clerk noticed I was not happy told manager. She called me back and said would call me back once finding out more for what I needed... been a week never called back. Welcome to the world where they get there business no matter what and could care less if they have little to gain.
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March 2021 by Joan Matuidi
nice stuff but terrible business
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March 2021 by Mark Williams
This has been my main bank since moving to BC 10 years ago. The staff have never failed to be anything but AWESOME and I would recommend this bank to all of my friends. I believe in this bank so much that I have invested in BMO stocks .
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March 2021 by Rick Kumar
This BMO branch is inside the Royal City center on the ground floor next to the entrance from 6th avenue 6th Street junction. They have tellers inside the bank and have ATMs outside the bank just next to it. It occupies almost the entire corner of the Royal City center inside portion where it is located you cannot miss it.
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February 2021 by Jake Themus
Although not perfect, the team at this branch are friendly and helpful. The longer lines can be frustrating, but that's commonplace at most all banks I deal with. I visit at least once a week for my business banking and they seem genuinely willing to assist. I'm not sure I can ever give a bank 5 stars, so 4 stars is as good as it gets in my book.
