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February 2024 by Wosila MacDonald
I have lived in Victoria, BC, for 6 years now, and I've never been able to really find a good african market store in my area. After going to Vancouver on a trip, I decided to stop by this store to see the inventory in person. This place has everything I would expect and more. The woman who helped me was awesome and knowledgeable. I found the curry and chicken powders I haven't been able to find in Victoria. I will definitely be returning to this shop as I feel confident I will be able to make Jollof rice and curry dishes with the proper ingredients from this store. The stock in this store is perfect for all the dishes I want to make
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February 2024 by Garmai Zakama
Best African store I have visited. As a business owner I usually like to support other businesses within our communities.The owner of the store is super professional and always available during store hours. It’s been very frustrating finding an African store that as this level of customer service.She literally goes above & beyond to help make her customers shopping experience easier and better.Super welcoming as well .Thank you for your business & dedication to expanding the African culture here in the New Westminster area ??Sending more abundance your way this new year.
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February 2024 by Omfg Nipz
Two of my packages arrived there and I recieved one of them. The lady seemed irritated and offended that I asked for my second package. She didn't even look through the packages again. After seeing all the negative UPS reviews here, I am surprised they are still supported by UPS. Very unprofessional and uncleanly store.
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February 2024 by fj z
Rude as hell every time I'm baffled that they have any any good reviews at all practically get yelled at every time I stop by to pick up a package. Would never come back if I didn't have to. They do not seem to know the meaning of customer service or they just don't care because they know we can't avoid picking up packages. Very short tempered.
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February 2024 by Jane O-C
The owner is so kind!! Great customer service and has a lot of Nigerian food ingredients like egusi, crayfish the lot! would definitely recommend
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November 2023 by Ohis Obuhoro
Thought they were opened on Sunday’s because that what it shows on the website. I travelled all the way there and the store was closed.
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June 2023 by Parth Sikotra
They are selling expired Sodas, when I brought it out to her she said they don’t sell expired products still when I had the soda it was all flat and expired. They should know selling expired products is a health hazard and not something to be taken lightly.
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March 2023 by R
So far, Machi is the best African Store to visit. Products are clean and presentable to standard. Machi is home away from home, though some stuff are preserved due to the environment but you still get exactly what you want to make. The owner is friendly and welcoming. Worth checking out, you won't regret...
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March 2023 by Rachel
So far, Machi is the best African Store to visit. Products are clean and presentable to standard. Machi is home away from home, though some stuff are preserved due to the environment but you still get exactly what you want to make. The owner is friendly and welcoming. Worth checking out, you won't regret...
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February 2023 by John B.
Every time I come here to pick up a package, this woman has her cellphone stuck to her ear. And It's like I'm not even there. No greeting, no words, no smile, no indication she's even looked at me. And no "thank you" when I leave. That's with usually no one else in the store. This amounts to being very rude. Place is also dirty, smells bad, and unbearably hot in the summer. But of course I'm not allowed to tell the truth about this place; because that makes me a racist. Right, Snowflakes?
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November 2022 by Peace Ugbem
My go to store whenever I need to restock my Nigerian ingredients. The store owner is nice, all transactions that I have done is virtual. She has been honest while dealing with purchase and she delivers swiftly and follow up. I highly recommend any day any time.
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August 2022 by Diana Garcia
The owner is very friendly and helpful. I recommend this store. Please support your local, African and Caribbean stores in New Westminster. They have everything!
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July 2022 by Cassie Colistro
They should have UPS removed from their store. I have tried 3 times, during their posted business hours, to pick up my packages, and they are either "close for a little bit" with no idea when they will open (again, during their posted business hours), or they "don't do UPS on Sundays". Just ridiculous.
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May 2022 by Octavio Donald
Super Friendly, helpful and Respectable business.Lady who runs the convenience store is Awesome. Open 11am to 7pmWell organized.
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April 2022 by Frank Osuorji
Very friendly price and staff. Excellent customer service and wide variety of goods.
