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February 2024 by Becki Boldt
The staff at Benjamin Moore New Westminster were friendly and knowledgeable. They helped me full understand my home project needs. I will definitely be back!
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February 2024 by D Y
Great little paint store to go to ! , Recently went in this week and had several questions to ask the staff member ( Shawna ) as I was unsure exactly what Type of paint I was wanting for a project,. Shawna was very helpful and patient in answering all my questions and providing me with what I needed exactly !. AAA+++ Service , Highly recommended !
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February 2024 by True Canadian
Good friendly service.
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November 2023 by AM
Poor service overall.
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August 2023 by J Anderson
Fabulous store, Shona and Kirsten are so helpful, awesome and will brighten your day!! I’ve dealt with many paint stores in my 32 years in the painting business, Royal city is among the best……
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June 2023 by Joanne Antoniak
Went in the pick up New West heritage home show tickets (not for paint). It's a cute little full service paint store - which has loads of stock and accessories are nicely displayed. Gorgeous heritage building in it's own rite - this store has been at this location for eons.
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June 2023 by Nancy O'Connor
Friendly and knowledgeable staff and community- minded owner.
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April 2023 by Travis Booth
Royal city colours did a colour match for me from some 15 yr old paint that doesn’t exist anymore from some scratches of paint in the old cans and they were PERFECTION. I will definitely come back here.
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March 2023 by Mike Kwan
Very friendly, patient and extremely helpful staff. Unfortunately it seems they may be changing ownership and are currently short staffed. When I was here a month ago, I had to wait almost an hour. But definitely to no ones fault. There was only 1 person running the place and a line up of massive orders.The paint may or may not have markups, as they seem a bit more expensive then other locations. BUT I need to confirm this...Overeall tho, amazing location and will definitely come back.
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February 2023 by Voyager [*]
Awesome service, professional, smiling, helping their customers,
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March 2022 by Eric Mitchell
Bryon was very helpful in getting us a warranty replacement of a blind. We originally called just for information on where to have the blind restrung, but he went out of his way to contact the blind rep and get us a free replacement. Very much appreciated.
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November 2021 by G P
Great store with the friendliest and most helpful staff. They have helped me with a couple projects so far. Great knowledge of chemistry and colour.
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October 2021 by Brenda Bodnar
Painting intimidates me. I don't enjoy it. First task was to paint all my interior doors. The staff asked me pertinent questions to determine what type of paint might be on my old doors. It ended up that I required primer and paint. The staff estimated exactly enough product to complete the job. Although the task was much more time consuming that I expected, I was thrilled with the final result. My confidence slightly boosted I thought I'd try my hand at painting interior walls. I've asked questions about painting products at the big box stores before and never felt confident in what I was being told. On that note, because I trust the knowledge of the staff at Royal City Colours it is the only place I'll purchase my paint and supplies.
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September 2021 by Shayne Langton
Purchased a can of paint of my wife's choosing and got partially through painting the room when I was informed the color was awful. Stopped in a gave the consultant some not so clear instructions, as I understood them, as to what the color needed to be. Apparently she had some supper powers because once the revamped paint was on the wall it was apparently perfect.
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November 2020 by Shan Parmar
I took in a small piece of drywall to colour match for touch-ups. Having been turned away at Rona and Lowe’s for the piece being too small and not perfect enough to match, I didn’t expect too much. But the staff here said no problem. Took time to investigate thoroughly and were able to match it perfectly. After doing touch ups it is a perfect match. From now on won’t go anywhere else for paint.Extremely knowledgeable and helpful staff!!
