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February 2024 by Shermin Shamji
I wanted to share my incredible experience I had at Royal City Jewellers. I was able to find the ring of my dreams with the kind, patient and knowledgeable assistance from Anna. She was absolutely wonderful and showed me many different options multiple times. The ring is stunning and the service impeccable. I'm so happy with the purchase and shopped around and you can't beat the value and uniqueness of their pieces. Thank you again Anna and RCJ.
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February 2024 by Mathew “Thomas” Harkema
Outstanding customer service every time with the Best pricing for everything you may need and a great interest and process for their loans. Best in the industry!
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January 2024 by Addison Amit
I just tried to get my guitar appraised with a case and a cable. The lady told me they don't pay extra for the cable and case. The guitar was worth 200 bucks but she says they only appraise for only a percentage of the value. Save your time and don't appraise a guitar unless it's a gibson.
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January 2024 by Candace La Porte
I had been watching a specific ring for quite some time on your website, I hesitated coming in until I could buy as I didn't want to be bombarded by sales staff. I had never purchased from your store and knew you have been a major staple in New Westminster for decades.I walked in on December 21st of 2023, and finally tried on my dream ring. Upon arrival I was greeted by some of the kindest people who made me feel incredibly comfortable. They greeted me with a simple hello and allowed me to brows the display cases and try on anything I asked to see without hesitation. I came back on the 22nd and the ring was still there, I asked for it to be put on hold until I could come down with someone who knows diamonds well. Upon my return Greg remembered me and pulled out the most beautiful ring for me to try on once again.Upon purchasing they offered layaway, and a return to upgrade program, their pieces are incredibly unique and they carry some of the highest quality items at a very reasonable price.Thanks again GregSigned your happy customer ?
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January 2024 by Christine Madden
Very happy with the service Cat gave us. She went above and beyond. Will definitely go back for any jewellery purchases.
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December 2023 by Christine Olausen
Very happy with the service Cat gave us. She went above and beyond. Will definitely go back for any jewellery purchases.
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November 2023 by Christina Lerette
I love that Pawn Shop they have the nicest stuff jewelry electronics and more always dealt with them from 30 years ago and have always had good customer service
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October 2023 by Oliver Dior (Dior)
They pay $40 per gram for 18KT scrap gold. This is the lowest price in Canada not just BC. they take 33% when you sell them scrap gold. Do not sell your gold here. Made me drive to them as they didn’t wanna provide me price over the phone. (I wonder why?) Once I got there told me they can pay whatever they want even it doesn’t make any sense. ???? Circus
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October 2023 by Christine Vadnais
These guys are the best!If you’re looking for incredible and unique jewelry; custom made or from their extensive curated collection, loose gemstones, goldsmith advice, custom repairs, and incredible customer service Royal city is the place for you.This business is incredible, personable, and sensitive to your needs.They have stood the test of time, and their quality of work and customer service absolutely speak for themselves.If your in the area go in and check them out, their store front and unrivalled selection is sure to impress!
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October 2023 by J Hargreaves
I want to thank Cameron for your help in creating my ring, it is simple and exactly perfect Also thank you to the Team at Royal city ?....will see you soonAnd thank you again Cameron your customer service is impeccable ? ?Cheers
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October 2023 by Martin McBride
Watch out in there they will treat u like a junkie off the street ! They are a horrible establishment ! They did everything they could to make it an uncomfortable experience ! And I have never done drugs nor do I have a criminal record !!
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September 2023 by K R
I received wonderful service from Cat from browsing the jewelry all the way to picking up my piece after it was sized. The selection of jewelry and the unbeatable prices will bring me back again and again. Thank you so much Cat ?
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August 2023 by Shirley Brown
Staff are always helpful and attentive on your purchase. I have shoped at RC fro years.They are designing my emerald, I can't wait to see it.Shirley Brown
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August 2023 by Geri Babich
I recently had my diamond set by one of the goldsmiths at RCJ, I was assisted by a person named Cat. The service there was impeccable. She was very thorough and explained the whole process to me. I am so pleased with the results. wonderful
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June 2023 by Alison Elliott
The store manager has a very poor attitude towards me and I will never do business with them ever again
