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December 2023 by Bruce K.
Grocery shopping in another country is always interesting. Many things are the same and many things are different. As grocery stores go, this Safeway is similar to others I have been to in the US. Produce, frozen, deli, bakery.I picked up a can of baked beans. Yes, these are different. I've not seen "British-style" beans in Charlotte so this would be an interesting and portable thing I can bring home from British Columbia. (They're bigger beans than the Bush's beans I'm used to. And sweeter.)Self-checkout worked fine and we were on our way.[Review 20898 overall - 74 in British Columbia - 1882 of 2023.]
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December 2023 by Mohamed El Meskane
Very expensive and the store seems like a convenience store as it is by the sky train but this comes with a cost ( high prices and no family sizes.Generally I avoid Safweway as it is expensive and non satisfying
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December 2023 by Anna Tarasova
William at the flower counter did an awesome job of wrapping and assembling the 3 for 21 bundles of flowers into a gorgeous bouquet for me!Safeway, start letting your service employees recieve tips!!!! Gorgeous work like that deserves extra.
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December 2023 by Cherie Kazemi
Worst custom cake order ever! Last week I ordered a cake for my birthday and I gave clear instructions to the lady who took my order. I’ll attach my inspo picture. A couple days later I receive a call from Safeway saying that your order is complicated and time consuming and we might mess it up. My cake order was honestly so easy and simple that I didn’t even think it’ll turn out that bad. But I was wrong!! They managed to mess it up perfectly. This cake is so ugly I don’t know who thought it was okay to serve it the customer! Whoever works at Safeway bakery and decorates cakes clearly doesn’t have any standards for their work and no artistic talent. If you think you can’t execute it well just don’t accept the order! So terrible!
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November 2023 by Summer Time
Always well stocked and clean. Cashiers are nice and friendly will even make you laugh sometimes. I like shopping here?
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September 2023 by jack nguyen
I went to Safeway at 10am this morning to get the port belly on sale for $3.99 per pound, I asked the staff where is the pork belly. He said no stock I have to come back tomorrow morning.Gas is very expensive, wasting my time. I don`t understand why Safeway doesnt prepare the pork belly for the sale starting on Thursday
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September 2023 by Norm D.
I wish the Safeway wasn't the most convenient grocery store for me to use. Because they are the worst grocery store I've ever shopped at. They don't honour their specials, even when they're clearly in the flyer.The staff is clueless. Out of 10 groceries, there's a high probability that one of them will be overcharged, because they don't update the computer. Their milk fridge is absolutely disgusting. It smells of rotten milk every time I open the door. Their freezers and refrigerators are never cleaned. I've mentioned it probably easily two dozen times and it's never been addressed or cleaned. And the last time I talk to them he said they'd have to take everything downstairs to pressure wash it. And I asked, so why don't you do that. Then they repeated that they have to take everything downstairs to pressure wash it. I gave up. I was going to share a picture of how disgusting the rust corrosion and moulding milk looked in the fridge, but I didn't want to gross you out.The public washroom is a cesspool. They sell inferior products at a premium price.They have more excuses than the day is long.If you can avoid shopping at the store you would wise to do so.
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August 2023 by Steve T.
Wow, I just got back from SafewayWhat a disappointment The garbage was overflowing and on floorI went to customer service asked to speak to managerWaited several minutes, no managerI leave store to find Colleen the apparent mangerTalking to to a friend on bike ,asked her if she was the managerShe replied yesI asked her why she was not responding to customers in storeShe said on a breakI told her staff should know thisThen a person named Mary came into my conversation uninvitedI asked her to leave,I was called white privilege because I was asking why store was so dirtyTole he I felt I was at a Walmart The abuse was what is wasI feel I should not be threatened by employees or friends of manger ColleenYou did nothing to stop thisI asked you to come in store to finished this conversation, you said no you were on breakI will be following up with safeway head officeI think this store could use a review
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August 2023 by Aaron Jones
This Safeway is the best Grocery store you could go to! The security guard in the morning is so nice he's always waving and smiling every day I go in there. The rest of staff is very friendly. The prices are very good while maintaining quality! A+++
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July 2023 by Rick Kumar
Very neat and organized inventory. There is security present at the entrance. A Starbucks is also inside the outlet with sitting place of its own. There is a food order joint as well next to it.
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July 2023 by Naveen Haribabu
Very convenient to pickup groceries (for eg. on the way home from work) as it is located right at the Skytrain station. Unfortunately, there are quite a few homeless people seated right outside the store which can make for a nervous experience esp in the late evenings.
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July 2023 by Sapphire I
People there have always been friendly and polite. Is a smaller Safeway but a good go-to for essentials, epecially when they have sales. Their produce is usually better than other chain groceries.
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July 2023 by Alysha Mcleod
I usually like this area but after tonight seeing the type of crowd that hangs around here I truly feel bad for the employees. It’s other people who ruin it for everyone else. People who use the bathroom to do drugs.I heard a customer get upset at the poor cashier for an issue she had with security. If you have no compassion for the employees here & are upset over out-of-order bathrooms then you need to open your eyes to see what’s going on. Stop blaming employees when it’s other people who ruin the ability to use their free facilities. Go somewhere else before deciding to be a Karen
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May 2023 by Azure ThreeFortySeven
Spent money at this store.Got my phone pick pocketed today; went to Customer Service, as I was a customer who needed service.Requested help, since my phone was gone, to call my boss that I was late.Nope: Safeway policy is to keep non-in-current-use phone line open for customers who are not calling at 8AM.Asked where the pay phone was?Pound sand. There is none.What is the use for customer service if you don't service a customer in crisis? Service rep could've made the 3 min phone call on my behalf. Nope. Plan to do nothing still stands.If you don't service customers at customer service, what is Customer Service supposed to be there for?Another "Businesses in New Westminster hate their customers".A shame. I liked this store until they closed their public washrooms, now took the "service" out of "customer service".Looks like I'm taking my money elsewhere. Again.#SaveOnFoodsAroundTheCorner
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May 2023 by Emmanuel Morúa
The store is cleaned, items are always properly stacked and pricing labels matching the proper products, wide variety of products. Cashier that took care of me was Naomi she did an outstanding job, offered helping me bag my groceries herself which was tremendously thoughtful of her, was quick, very polite and friendly.
