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November 2023 by Carolina Moreno
Perfect place to get Halloween costumes for sure! I also found the Sally and Jack costumes!! By mere luck.
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November 2023 by John M
They've organized the sections well in that they've categorized different kitchen appliances, books, clothing, electronics, jewellery etc into their respective sections but generally aisles are messy.Staff availability is limited.That said, it's a good place to shop and get good pricing and you may be able to find some good gems here.It's nice hunting for treasures here ?
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November 2023 by Yasmina Catargiu
2 1/2 star - I used to shop here almost every week for past five years and more but since the summer I noticed that they have hiked up the prices ridiculously to the point where you find a dollar store item priced more then the original price at brand new… I mean this is a thrift store, they get the items free by donation…. I used to love shopping here for many reasons: saving some money, reusing and enjoying the variety of items…. But I tell you, the prices are insane and just last week I found items overpriced more than the sales at Walmart… too bad really
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September 2023 by Amanda Smart
Come here if you want to find broken Dollar Tree items originally sold at $1.25 for $5.99 instead.Poor selection, poor organization, poor prices. Friendly staff, though, they're the only reason for the 2 stars.
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September 2023 by Shesgotaway
This store NEEDS some help. The staff are lovely, but the clientele are pigs. The store is always messy, and it has had a "fly problem" for over a year! It makes it hard to shop the side of the store where the shoes and electronics are with flies buzzing around and landing on everything. Also, someone needs to reign in the prices!! $23.49 for a jacket that was originally $21.96??? There were plenty of items priced like this. You are supposed to be a "Thrift Store"?!?
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September 2023 by Jason Trieu
We donated so much of our belongings to this Value Village and it was nice to actually see what they have done to it. So many items for great price.
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September 2023 by Juno Diane
Went here after getting a bonus at work and spent $200 on stuff. Had a great experience until I reached self-checkout. There was an older lady working who stood literally shoulder to shoulder with me and continuously offered to “help” with tags and hangers despite me politely declining multiple times because my girlfriend was there to help me. She repeatedly asked if I remembered to scan items and after I left, printed out my receipt and studied it with a coworker (who didn’t care because she knew I didn’t steal anything). Whole experience made me SUPER uncomfortable and not really want to return, I felt like I was being treated like a criminal despite doing nothing to suggest I was going to steal.
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August 2023 by Vesna Dordevic
Incredible! An empty milk glass bottle sold for $3.99?!?!?! Who is responsible to decide on pricing of these items? Who manages this place?
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July 2023 by Vlad Piro
Just one star because the employees are friendly and polite, but at the same time they are not helpful at all (otherwise I would give zero stars if it was technically possible in here). Location is inconvenient and the pricing for their used items is sometimes higher than for brand new items.
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July 2023 by Joyin Lana
I was able to find different kinds of clothes and books that I'm very happy with. One peeve was not being able to find shoes in my size, but that's not really on them since they have no control over what's donated.In addition, it would be great if one could combine coupons at the store and not be limited to one at a time.
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July 2023 by Monique Mak
Definitely my favourite Value Village! The store is organised and clean. I got really nice clothes and accessories. Excellent customer service, really appreciate the help from Mona and Matt.
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July 2023 by Camille V
Decent selection and had what I was lookong for. It was organized, but this is the only value village location where it felt gross. Some linens smelled and one of the first baskets I picked up had a big dead fly.
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June 2023 by Smarty
This store has better stock than some other Value Village in Metro Van. However, the cashier who was probably a manager showed me attitude. She was rude when I asked if they could hold an item till tomorrow as I couldn't pickup same day. I was ready to pay for the item but they refused in a rude way. More than refusing it's the way they refused, the attitude they showed. The item was still there after 3-4 days when I went there,, so it's not like they were going to have any loss as I was the one (and only one) interested in going there.
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June 2023 by Andriatsi
This place is my favourite value village! it’s huge and well organized. Aside from the clothes, there’s a great selection of household items- lots in great condition and decently priced. It’s displayed neatly and creatively too! Clothes are a bit more expensive than I expected though but overall a great place to get pretty much anything secondhand.
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June 2023 by FilmBizDude
The Largest Value Village in the Burnaby- New Westminster area. The staff is helpful and the store is clean but there is very odd pricing criteria: Some junk is over priced while some quality brands and items are under priced... Let the treasure hunting begin!
