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February 2024 by MyDentist Vancouver
During my recent visit to this branch, I had the pleasure of receiving assistance from Farima, who exhibited a commendable blend of professionalism and friendliness. I am highly content with the level of service provided.
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December 2023 by tai gheel
I am writing regarding BMO and also regarding a worker named (Subin An) absolutely she has no idea what she is doing and if your not Asian she is not willing to help you.Basically behind phone BMO says something else and she says something else not gonna continue with BMO…that’s it
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October 2023 by Mahyar Asadi
I had a wonderful experience in this branch. I was welcomed well by the lonsdale branch costumer service and they were fast in doing what I resquested. I then had a quick meeting with the assistant manager , Sharhzad, she was very professional and knowledgeable, she patiently listened and had a great advice for me . Overal fantastic team! Thank you Lonsdsle branch !
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October 2023 by Mohammadreza Aghajanzadeh
I was recently in this branch to acquire my new credit card and despite being super busy, I was amazed by the top- notch customer service rep, Matin and her manager, Shahrzad. Everything went extremely smoothly and they managed to provide me with detailed information regarding my credit card. Kudos to this team and keep up the good work!!!
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October 2023 by Maysam Tehrani
Recently, I visited BMO for insights on their investment programs and was assisted by Mrs. Shahrzad. Her impeccable attire caught my attention, but it was her dedication and professionalism that truly stood out. Shahrzad went above and beyond, explaining details with patience and clarity. Such commitment to customer service is a rarity these days. BMO is fortunate to have her. Kudos!
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October 2023 by Davood Sheikhy
Amin was very polite nice officer, and he helped a lot with the current situation which I had , Thanks to BMO and Amin
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September 2023 by parnaz khoee
Last week, I went to Bmo Bank on the 15th of Lansdale, and Mrs. Shahrazad was very rude and unprofessional. I was completely surprised by her behavior and left the bank without saying anything. I will never enter any branch of this bank unless I hear that she has been fired.
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August 2023 by AMIR ENTEZARI
I have had two business accounts and a personal account at this branch since 2019. The management and teams are professional.Thank you, BMO Lonsdale!
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July 2023 by Ali Asghar
Hello friends, Recently I got Line of credit offers from BMO Bank and I had appointment with one the best efficient BMO staff who name is Mis. Subin An , She kindly informed me all bout my new account, rates, payment, and more …I recommend BMO Bank as a modern financial banking which is trust people and Lansdale branch in North Vancouver and also mis Subin as a Consultant, I give five star from five to them.Thank you to BMO and Subin
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June 2023 by Hossein Meimani
I do all my personal and business banking with BMO. Walked into this branch to deposit a draft and have a wire done. Something I have been doing a few times every year for the past few years. They start giving me a hard time about having to put a hold on the funds. Took the draft to another BMO branch and had the wire done on the spot, same as every single time I had before. The staff at this location look for ways to not perform for some strange reason. As centrally as this branch is located, you’d think they’re a bit more eager to solve problems as opposed to create some…
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April 2023 by Yoshino Morisue
My experience with the BMO Mastercard has been strange and frustrating and downright suspicious. I was declined transactions right after making payments . My entire history vanished . My significant others entire e-transfer history completely vanished . He has a commercial account and is sole proprietor. Yes he is restricted from viewing his account at the ATM . He has no choice but to visit the teller but he is charged a fee to see his account . We were both told that he had never used the atm for us account withdrawal. Simply not true . Both of us offered a line of credit but told we must make an appointment to set that up . Again not true . Did that online .My husband has declined the offer . It is a pittance compared to recent torts . His privacy has been constantly breached . He made a complaint but was not even acknowledged. The bank acknowledged me yet it was his complaint. Complete breach of privacy . His account is restricted by the branch . He went to head office and was told there not any valid reasons for these restrictions. The restrictions were removed Two hours later restrictions active . I must assume this is a retaliatory action for filing a complaint against the bank .
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March 2023 by Michelle Arcilla
If your looking for a very good customer service look for Jennifer she will go above and beyond! She is knowledgeable and even suggest on how you can save your money. Thank you Jennifer I'm always pleased when I come and visit. Kudos BMO Lonsdale ?????
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February 2023 by Gao Tongyue
Christy Chen she very nice and very helpful 5 stars for her
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October 2022 by Meysam A.
Horrible customer service. unbelievable,specially this branch it's like they don't even care that your issue is ever been fixed or not.
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July 2022 by Lilian Li
Every unhappy experience! I took out big amount of cash from my account. I didn't understand why the teller (Sophia) need to counted the bills one by one with so many people were waiting!! Do she know cash handling safety? Do she think about my feeling? This is the worst experience with BMO!!
