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June 2023 by Grace Hui
Passed by and went to the dog wash after hiking. Very clean and not busy which is good. -1 star: The pressure for the water + dryer could be stronger though.
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June 2023 by Moptop Hair Salon
Great-friendly staff, helpful advice, great selection and lots of selection!
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May 2023 by Kirk R
Decent selection of product here, convenient location with lots of parking.Dog wash here is another big draw… much easier to wash a large dog here than at home.Wash your dog, buy food and treats, done. ? ?
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February 2023 by Hiro Taira
Always friendly and informative
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November 2022 by Andrea Catt
Great staff and not over the top expensive
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September 2022 by Michael R.
The store has a lot of great stuff. A couple times I've gone and the service has been excellent, and a couple times I've gone and it's been pretty bad.
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September 2022 by Jordan K
Words can’t express how terrible the customer service is at this location.As I walked into the store I saw 4 employees right by the register. They all saw me walk in and see me searching for dog food. Zero acknowledgment waking in, did not ask if I needed any help as I walked aimlessness through the aisles looking for specific dog food, they just kept their chatter to each other. Once I finally found the food, I went to the till to ask for the manager. I was told they are on vacation so I could not express my disappointment.This location is locally owned and I live near by so I like to support local. I can now say I will never shop here again. This is the second time this has happened. 4 employees standing side by side, chatting to each other and getting paid by the owner to not help customers.I suggest some new training if your staff wish to work in retail.
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September 2022 by Celeste
The staff here are wonderful! Definitely my go to pet store in the Seymour area ?
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August 2022 by Antony Sharbaugh
Great place to bath you dog. Friendly staff.
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July 2022 by David Grant
Great staff, super helpful
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April 2022 by Nicole Ma
Same here. Worst customer service. Never want to go again.
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March 2022 by Hanjie Fu
The young employee named Lauren is so mean and rude. Worst customer service I’ve ever had. Definitely she hates working there and hates animals. Store closes at 6 and she kept warning& pushing me and kicked me out at 5:07 leaving my dog all wet in a cold winter evening. I just started washing my dog like 10-15 mins ago. She told me she can close the dog wash place any time as she wanted and invited me to make a complaint against her. She acted she gave me a big favour to allow me for the extra 5 mins to finish washing. If this is the case, why did you let me in in the first place? It’s impossible to finish washing a big dog in 15 mins. You wanna earn the money but don’t want offer service. That’s ridiculous. This isn’t the first time I had terrible encounter with her. Everytime I see her she is not happy. No smiling face at all. She probably didn’t remember she also showed her long face to my friend and her dog two months ago. Worst worst worst experience at Bosley
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February 2022 by JC VN
New to the area, went in tonight with both of my dogs to look for some new treats. The girl behind the counter didnt acknowledge them at all. Didn't ask if I needed any help, offer suggestions or say anything at all to us.She stayed behind the till writing in a book, I thought. Until I got to the front to pay and realized she was just working on a drawing or sketch of some sort. Definitely not work related, and ignored us the whole time we were in there.I've never gone into a pet store with my two dogs and have the staff not pay any attention to them, offer them a treat, or offer to help me find anything. I wandered around practically the entire store and she never said one word to us.Very odd and unwelcoming.
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February 2022 by Ginkgo F
The only female staff manning the store did not bother to return our greeting at all and was totally indifferent throughout our presence even though there was no other customers. She did not seem to be interested in her job nor show the knowledge to answer any of my inquiries. There was completely no customer service. That experience was in stark contrast with another Bosley's store that I had visited.If Bosley's were to expand its store network successfully, please pay attention to its staffing policies. Delegating a shop solely to such a person would only ruin customer loyalty if not its business.
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December 2021 by Sheri Bees
MARCUS WAS SUPER HELPFUL!He very patiently went through all the kinds of Weruva cat food, sorted out the ones with chicken because one of my cats is allergic, and organized food for them, and delivery for me, all on the phone. He called back promptly and it was a DELIGHT to talk to him. Thanks Marcus!!!
