Capilano Volkswagen is a family-owned dealership serving the North Shore community since 1969. They specialize in selling New and Certified Pre-Owned Volkswagens, offering Genuine Parts and excellent customer service. The staff is known for being welcoming, professional, and knowledgeable, making customers feel comfortable from start to finish. Many reviews highlight the helpfulness and trustworthiness of team members, including salespeople and managers, who provide valuable advice and ensure a smooth, stress-free experience. Customers appreciate the quick and efficient service, with some mentioning that their vehicles were ready on time and that staff members showed genuine care. The dealership has a strong reputation for taking good care of multiple generations of customers and maintaining some of the longest-tenured staff in the industry. Overall, Capilano Volkswagen is recognized for its fair pricing, attentive service, and a friendly team that makes car buying and servicing a positive experience.
Great communication and service from Jose Perez at Capilano VW. I have now purchased two vehicles from them over the last 5 years and they have been great to work with.
February 2026
Sean is incredibly transparent, supportive and understanding. He is definitely going to give you a peace of mind when it comes to purchasing a car.
February 2026
I would like to sincerely thank the Capilano Volkswagen Team in making my new purchase seem less and a special thank you to Essiano for his professionalism and guidance throughout the sales process.
