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February 2024 by Joyce
My cats eat their wet and dry food, no problem. Customer service is excellent.
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May 2023 by Christine Ma
Similar to the other dog experiences, I started my 6 month old poodle puppy on a the enhanced puppy formula pacific fish and she had spit up and also diarrhea even with mixing her old kibble to transition over. It could be the batches recently from First Mate. My friend's dog has been on the same formula from First Mate for years and I've only heard good things about them. Perhaps just not the right kind for my puppy.
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March 2023 by Moe McD
Tried the Pacific Ocean dog food & feed him the correct amount according to weight and activity, but made my dog sick & diarrhea. Had to return to store. Tried the Indoor Cat & it has given my cat a terrible body odour. I want to like this brand as they are local but maybe I’ll stay away from the fish recipes?
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September 2022 by jason findlay
Got the 1st mate puppy formula for our Rottie pup 7months old, having loose stool and spit up, or just won't eat the food at all have to hand feed her, reading the comments from a month ago, look to be something wrong in a batch made, she'll sniff the food and turn away from it, will have to change her food again.
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August 2022 by Alisha Curry
Our dog is around 4 years old. I was told to try this food by her vet a few years ago as other brands were linked to cardiomyopathy because the other companies were marketing the limited ingredient diet to dogs. So we started her on the fish formula. She did great for a while and we had no issues at all. Fast forward to maybe a year ago.We noticed she was having spit up episodes and loose stools. This went on for a while. We even took her to the vet and had tests done and nothing came back. Finally we happened to mention something at a local Bosleys store in Vancouver. And the store clerk said that maybe two other owners had complained as well about the fish formula doing this to their dogs.Liking this company, I thought it maybe was a bad batch. So we put her on chicken. Recently I wanted to put her back on fish, as she was born with elbow dysplasia and I really like that fish is helpful with its rich vitamins for joint issues. We bought this formula from Surrey, as we were heading out of the city.Just like clockwork she started having abnormal stools and spitting up again. I’m going to phone them to maybe test the food because this isn’t a one off. It seems to be this formula. But I thought it was weird because we weren’t the only owners?
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July 2022 by Alison Nahanee
Had a tour of the plant today thank you so much learned alot about a great local company. Thank you do much from shar kare parksville and Wellington I highly recommend this product. I feed my dogs this I breed and show Rottweilers. The coats are amazing. Not health issues. Feed less and they perform great shiny coats.
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January 2022 by Lizzie Barkhouse
I always look for the best possible food for my pet. Wholesome, nutritional and tasty ingredients are all very important. FirstMate Pet Foods are an excellent choice. Good nutrition will limit vet visits and help ensure a long healthy life for our pets. My Kallie cat is fussy too, she loves FirstMate foods. She even likes the kibble. Amazing. Thank you FirstMate....so happy your right here in Vancouver. 5 Stars all the way.
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September 2021 by Kash Doggie
We've been feeding Kash with Firstmate since we adopted him 4 + years ago. We alternate between grain-free and grain-friendly formulas and the various different proteins and now we have our new pup on the puppy formula. We trust the manufacturer and ingredients and the dogs enjoy and do well on it.
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September 2021 by Melody Escallier
I have 2 kittens that won’t go near this wet food. I must say that it looks very Watery unappetizing and does not smell good at all. Hoping the store takes it back?
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September 2021 by Madalynne Premus
I have an Aussie and a border collie mix and my collie mix has always struggled on foods. All the foods we tried (Acana, Stella and chewys, hills) all made her sick. We heard about FirstMate through Instagram and I knew we had to try it! After a couple days Maui (my collie mix) had already been doing way better and her tummy wasn’t upset anymore! Both of my girls coats are super shiny now! I also love the ingredients of both the grain free and grain friendly because there is not one ingredient that would be harmful for pups! If you are looking for a new food for your dogs I highly recommend FirstMate!
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September 2021 by Molly Fry
We have fed our blue heeler border collie cross First mate Kasiks pet food (both kibble and wet food) exclusively for the last 4 years, and she has done fabulously. People frequently are surprised she is 10 years old as she acts like a puppy! We rotate between the dog kibble varieties seamlessly, as our dog enjoys the variety. We love to support a local British Columbia company and feel confident in the high quality and standards where our food is produced and sourced.
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September 2021 by M Premus
I have an Aussie and a border collie mix and my collie mix has always struggled on foods. All the foods we tried (Acana, Stella and chewys, hills) all made her sick. We heard about FirstMate through Instagram and I knew we had to try it! After a couple days Maui (my collie mix) had already been doing way better and her tummy wasn’t upset anymore! Both of my girls coats are super shiny now! I also love the ingredients of both the grain free and grain friendly because there is not one ingredient that would be harmful for pups! If you are looking for a new food for your dogs I highly recommend FirstMate!
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November 2020 by Bee Cee
Great productOur dog Parker loves the Cage Free Chicken Meal, thank you for the samples today, will be getting this for him from now on
