-
February 2024 by Samera Gholizadeh
High quality customer service. Thank you Kristin and Raphael ??
-
February 2024 by Francine Morissette
We dropped into Kintec North Van yesterday to get an ankle brace for myself. The store was very very busy as it was Saturday, but what I noticed is each one of the Kintec Team made sure people were greeted as they came in the door and were advised of what was happening and when they would be able to assist them , plus myself and other customers were updated as were were trying on product. I don’t think anyone felt they were ignored. Well done!We were lucky enough to have Kirsten take care of us. She was patient and very helpful with not only picking out the perfect brace for me, but assisted picking out just the “right” runners that “fit” me…After a scan of my feet I found out that I had wide feet!!! What!! Kirsten told us about her foot scan and made me feel good …it’s ok to have wide feet…. Both my husband and I were not looking for runners, but we were so impressed with her knowledge and the fact that they had 20% off plus …we both walked out with new runners. Love my HOKA’s.
-
February 2024 by Blair Moldenhauer
I had a very positive experience at Kintec. I am on my feet for a large portion of my day. The sales staff are friendly and knowledgeable and got me into fantastic footwear. Kristen conducted my assessment and fitting for orthotics. Her knowledge and expertise has been instrumental in supporting my health and I cannot offer a stronger recommendation. Even a simple shoe fitting can be life changing, as I found I have been wearing the incorrect size for years!!! Thank you Kristen and team!
-
February 2024 by MI Five
KRISTIN P. (MANAGER) NOT OWNER! NOT PRESIDENT! NOT THE GREAT OZ! NOT DOCTOR! AT NORTH VAN LOCATION DOES NOT MEET WITH CUSTOMERS FOR IN-STORE ISSUES, DOES NOT RESPOND TO VALID CONCERNS WITH ORDERS OR PRODUCTS, DOES NOT TAKE CALLS OR RETURN CALLS, IS TOO BUSY TO GIVE A REFERENCE FOR OUT OF COUNTRY EMPLOYEES - MAKES HER EMPLOYEES DECEIVE PEOPLE INTO THINKING SHE IS AWAY WHEN SHE DOESNT WANT TO RESPOND. GRANDIOISE DISORDER OR NARCISSISM HAS NO PLACE IN SERVICE INDUSTRY! LISTED AS A PUBLIC FIGURE ONLINE!?
-
February 2024 by Caitriona
Wow, I'm sorry I didn't find Kintec sooner. The experience was 5*, Mike took the time to listen to my needs, scan my foot and confirm the right shoe choice and size. He was patient and helped me choose orthotic inserts and amazing Hoka socks to go with my new kicks. He then took me through walking shoe options and answered my run club questions. Bit of a legend! Thanks a million Mike!
-
February 2024 by Joanne Unruh
Orthotics from Kristin have made walking a pleasure for me.The fit is perfectly comfortable due to the new hi tec camera and other measuring tools used to shape the durable material to my foot.Have no doubt about getting new and better orthotics into your shoes. Thanks so much Kintec!
-
February 2024 by K.R.
Chanelle and Kirsten were friendly, informational, and fitted me for the perfect orthotic :)
-
February 2024 by Maya Andersen
Amazing staff! Quality footwear! And convenient location! I have purchased a few different pairs of runners there for myself and my friends, and the team has always given me fantastic advice and support in making the correct decision. This time, I worked with Kristen to get set up with a pair of custom orthotics. The service was terrific, and she is so knowledgeable in fitting me with the right pair of orthotics and informing me of other foot care and best practices for easing into running with issues I have been struggling with! Once getting fitted, Channel and Humam were stellar in helping me pick out a pair of complementary runners to best suit my wear and tear!! Thanks, Kinetic team! :)
-
February 2024 by Katie Anderson
My partner and I came to this store to purchase shoes with a voucher that was included with my running clinic. The staff were incredibly patient, helpful and knowledgeable. I did not get their names but one had a beard and the other was new. Both were great! Left with a nice pair of shoes and lots of information to consider about our next pairs as well.
-
February 2024 by Janice OSullivan
Raphael was an incredibly friendly and knowledgeable representative. He was patient and understanding of my foot issues, I really recommend this store and Raphael!
-
February 2024 by Celia lazzarin
I'm very grateful for the help I received from Michael Halfacre. I went to the store January 4th and he patiently fitted me for a pair of Hoka running shoes. He did not rush, he seemed to care about the fit and how well I liked the shoe.I again visited the store a couple of days later to look for winter boots. The brand of boot didn't fit well and Michael didn't try to sell them to me. Instead, he voiced his opinion that the brand fits narrow feet and wasn't appropriate.For both experiences, Michael made the shopping experience pleasant and efficient.
-
February 2024 by Gillian Vandermeirsch
There is nothing better than being helped by someone who loves their job. That is clearly the case with Michael Halfacre at the North Van Kintec location. We wandered in to look for some shoes for my 19-year old daughter, and Michael welcomed us warmly and then asked lots of questions to figure out what we were looking for. He scanned my daughter's feet, and used that info. to propose possible pairs of shoes, keeping in mind the functionality she was looking for - one pair for the gym workouts and one pair for outdoor fitness activities. He pointed out the key features to explain why they were well suited to each purpose, as well as likely to make her feet happy. We were able to take our time to make our selection, but because he pre-selected the most suitable options, we were in and out in less than 15 minutes. It was clear that Michael genuinely cared to see that my daughter got the best fit. Highly recommend Kintec!
-
January 2024 by Marilyn Bell
Michael was absolutely so helpful!He was an excellent listener..and put me in the proper running shoe!He was extremely professional and knowledgeable!I will definitely return and will ask for Michael!Marilyn
-
January 2024 by Heather D
Been going here for years. Always a great experience! They really know their stuff. ?
-
December 2023 by Angie Fleming
This place is excellent and so genuinely helpful. Mike was so fantastic- so knowledgeable and supportive to help me find the solution that worked best for my feet. Thank you!
