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March 2024 by Shogo Kobey
Staffs there are very kind. They sent birthday card for my dog☺
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March 2024 by Sydnie Nicoll
Best pet store in the lower mainland in my opinion. Their product knowledge is fantastic, they have a great rewards program, and their products, food and treats are super high quality.,
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February 2024 by Gil A
Friendliest staff ever, best treats, too. The bulk dried section is amazing. I do wish there were grain inclusive options, but otherwise, they're the best pet store ever.
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December 2023 by Rishi Flower
Loved the store. And the friendly staff.
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December 2023 by Andy Nguyen
Great service and amazing selection of local brands. Friendly staff
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November 2023 by S Waters
Great pet supply store with friendly, helpful staff.Would love to see more small animal selection.
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November 2023 by Kia Kaspian
Friendly staff, great selection, fair prices. They go the extra mile with customer service.
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October 2023 by Sahar Nik
I went to buy some food for my dog at 9pm when they were almost closed and it was very urgent and last minute purchase.They had the kindest supervisor ever. Her name was Parveen. She opened the door and restarted the computer to help me with my late purchase. She even gave me the promotion for my purchase with a smile on her face. I really appreciate her kindness.Thank you Parveen!
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September 2023 by B R
Unprofessional, disrespectful staff - lack of training is clear with the few times we've come here. On our last visit to pick up an order, two employees smirked to each other when we were leaving. Never returning or recommending.
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June 2023 by Julia Kristina
A great store for your pet's needs! The staff were very helpful and friendly; they weren't pushy at all and asked what I needed so they can help me find it. Definitely a good place to go especially if you're looking for more of the specialty stuff or want some variety as compared to your big box retailers.
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June 2023 by Peter Bielefeld
Great, friendly, knowledgable staff. A good selection of healthy food for your pet. Highly recommended!
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June 2023 by Robert Mogensen
What a pleasant surprise to get a thank you card from Alex at Korna North Van! Outstanding service, knowledge and a very pleasant welcoming personality. Will definitely be back for more of what our doggo needs!
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May 2023 by Michele Stewart
I popped into the store this evening & was very dissatisfied with the customer service. I was the 3rd person in line, there was one girl on the check stand & you could literally hear the other staff members in the break room laughing & talking, then a young girl came out & proceeded to walk up to the check stand where she just stood playing with her hair & then she proceeded to walk around the store doing absolutely nothing. At no time did she offer to help anyone. I really have come to not expect customer service in most stores but was quite surprised that this happened in this store, as I have always had great service. Will really be considering going to a different store.
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May 2023 by Shaida Joukar
what a gem! simple ingredient bulk treats, food toppers, and supplements for my pup for very reasonable prices! plus they have a raw food section and other useful gadgets and toys for pets. I wish I knew about this place sooner!
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April 2023 by Eugene Barthmallow
the upper management is extremely putrid, vile and rank; however, that cute employee girl is gorgeous and very helpful she taught me all about how kibble was created during the world war to help combat the nazis. very educational experience, now i only feed my chihuahua steve raw food only while duck head and quail egg with spirulina and organs