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December 2023 by Rahul Malhotra
Good stuff but mostly no deals
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November 2023 by Cam Smith
Couldn't find long underwear, they don't sell it anymore.Not even onesies.
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November 2023 by M Razzoblu
I have had two bad experiences in a row at Marks, both times attributable to very poor communication skills by staff who are basically almost hostile to customers. I came in intending to use the $30 coupon I received on account of a prior purchase. While we arrived close to closing time, it wasn't closing time yet and we made it there before the store's published closing time of 6 p.m. We were rudely turned away. My question as to what I could do with the coupon since it expired that day were met with a rude "we are closed". When I said it wasn't six o'clock yet I was again met with a "we are closed". When I asked whether I might be able to use the coupon online I was told "we are closed". This is the second bad experience I have had in a row with this operation. Best $30 coupon I ever received because now I know not to come back and waste my money here.
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November 2023 by Matt MacDonald
This manager could not find anything to do but what felt like to me undress me with her eyes while I visited the location
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November 2023 by Donald R
I am not reviewing this location but Mark's ONLINE. I bought a pair of shoes that I had to exchange for a different size. So far so good, Mark's even refunded the $ 8.00 freight. Next I printed the return instructions which clearly say , " due to cleaning procedures we are experiencing delays, processing may take UPTO 10 business days"On Oct 6th , the 14th business day, after Can Post delivered my return, I phoned customer service and inquired about my refund.The answer I received was "It can take 30 days before processing your refund" When I protested and mentioned the "10 days" in the return instructions. I was told "if that's true can you email us a copy because that is "typing" mistake. Really, a typing mistake on a preprinted automated return form ??? The moral of the story : if you are looking for a refund in a hurry Mark's is NOT the place to shop!UPDATE: October 16.Called again today and was told it would be 30 BUSINESS days i.e. 6 weeks!! Think about it before you decide to do your Christmas shopping at Marks online.... 6 weeks for a refund! That is after I paid good money to express mail the parcel back to them.
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November 2023 by Zack Kiiffner
They didn't have the boots I was looking for, but the staff was very helpful, friendly, and patient.
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November 2023 by Thomas Haist
I usually find what I need. High quality, with a decent price.
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September 2023 by C C
Two of the male employees were really nice and patient in answering my questions and getting what I needed yesterday.Customer service was fantastic?
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June 2023 by Peter Bielefeld
I bought some sandals online but they were too big. I went down to the store with them and exchanged them quickly for a pair that fit.
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April 2023 by Shila A
Great experience at this Mark’s location. Clean, bright interior and everything is well-stocked. I was looking for women’s work gloves and hiking boots, and Brett gave an outstanding customer service. This will be our go-to Mark’s from now on!
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April 2023 by AMIR ENTEZARI
Very bad customer service!Never ever trust Mark’s
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March 2023 by Riley Ledoux
Very friendly service. And one time I forgot a to save my receipt that I needed for work and Mathew was very helpful getting me a copy.
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March 2023 by Shane Physiotherapy
Great online options an excellent return policy.
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February 2023 by genevieve thomas
Women’s work wear section is pitiful, 2 styles of pants (one of them being stretchy pants) with nothing smaller than an 8. Fortunately they did have some women’s work gloves. The staff are nice & friendly.
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December 2022 by Riccardo
Very helpful staff, absolute great customer service: bought a pair of timberland waterproof work boots like 2 and half months prior using ‘em, turned out to be defective (water leaking in ) after a couple of uses and the guys were able to credit me the whole amount I paid for them; this way I could get a new pairRecommended for all your work wear needs hands down
