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February 2024 by SC Q
This place seems absolutely fantastic and very knowledgable. Getting an order in and processed, however, is like pulling teeth: I made a request over three weeks ago. I emailed twice, phoned twice, and finally heard back. Fine. Had a lovely chat about a week after and was happy to wait. However, 2 weeks later and I finally heard back about purchasing, which is too late for my deadline.Unfortunately I can't leave a positive review if I can't actually order anything in a timely manner.
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December 2023 by James Lee
Amazing shop if you are looking for quality down duvet
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December 2023 by Noel Spriggs
I discovered North Shore Linens about 20 years ago. I don’t bother looking anywhere else for bathroom, bedroom and kitchen linens now. They have the best products and great prices and they are a pleasure to do business with. They are the kind of business people you want to support because they take good care of you. I was immediately impressed by their excellent products, their interest in the environment and supporting local business and as if that’s not enough they are so very knowledgeable, helpful and fun that I find myself dropping by whether I’m seriously buying or just looking to see what new in stock. I absolutely love my organic latex mattress topper, my cozy down duvets, pillows, and beautiful sheet sets and I have bought my towels, table cloths, place mats and napkins there as well as environmentally green laundry and cleaning products.I can’t recommend them highly enough. I will continue to be a loyal customer when they close the store and go online only delivering product to my door. Thank you Matt, Cate and Barb and the pups
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December 2023 by B
Alright, testing testingSeems like Google didn't "upload" my super long review, because it was too long, like a rant :DSaying that, hopefully this one makes itI'll just make it super short this time---------Great customer service. Great prices, especially when things are on clearance. Scored me organic cotton bedsheets for 10 bucks when they went on sale!The organic latex "chips" pillow is certainly my best pillow up to date, but I havent perfected the "correct amount of filling" yet as it's a work in progress :DI would simply trust all the high ratings here and just visit the store before they go completely online after Dec 15th as I type this
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October 2023 by Amirali Ommi
I happened to stumble upon this shop and after a week of looking could find a duvet cover and bunch of other beddings. They carry great brands at great prices. Sad that they’re closing after 43 years but good news they’re gonna continue online. A bonus they’re fun to hang out with at their store! Cheers!
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September 2023 by Bruce Marginson
The gem in the North Shore had been serving the community for 43 years!! A huge selection of quality linens from local and Canadian manufacturers. This fall, they will be going to online orders only. Highly recommended!
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August 2023 by Sam B
Wish I found this place sooner ! Used to go to bed bath beyond before it closed , this is way better for bedding and I also got some curtains.
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June 2023 by Katherine Le
I wanted to buy a new summer duvet because my partner and I both sleep hot and sometimes have night sweat. I don’t live in Vancouver so I had to call in for a recommendation. The owner, Matt, gave me great advice about what bedding and duvet is good for hot and sweaty sleepers. I initially was asking about wool or silk duvet because I heard they are good for hot sleepers. But Matt steered me towards a cotton duvet for me as a summer duvet ( which is the cheapest one of the bunch). Also bought a latex contour pillow from here. Handling and shipping to Ontario took about 5 business day. I received it on day 5 or 6 after the order date. Shipping cost is about $20 for my order which is more than reasonable. The price is honestly tough to beat. Everything is very reasonable. Will buy here again
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June 2023 by Veronica Casley
I don’t typically leave reviews but after my experience in shop yesterday evening I can’t help but express my fondness for this business. I was referred to this business by a client of mine at work, and I can understand why. The associate that helped me was absolutely amazing. Extremely well educated ended up, helping me find exactly what I was looking for. Without ever being too pushy or seeming like they were just trying to push a sale. I felt a sample piece of my bedding before purchasing it, and my bedding felt the exact same if not better after first wash. I will definitely be a returning costumer.
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May 2023 by Michelle S.
I showed up at Bed Bath and Beyond in North Vancouver only to find out it had closed for good. I was in need of many pillows of different sizes and some pillow shams. I looked on line for a linen store close to where I was and came across North Shore Linens. I didn't know anything about them, but thought I'd have a look. Cate helped me to find absolutely everything I needed in about 15 minutes. She was kind, knowledgeable and very efficient at her job. I also found out it's a family run business which made me even happier. What a lovely group of ladies working there. I'm so happy I found this linen store and I will definitely be back. The service and speed with which I had all my items was way better than I ever had shopping at Bed Bath and Beyond. Thanks again Cate! All of my purchases were perfect!
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March 2023 by Nathan Steeves
Wonderful local store (and online). Very knowledgeable. Great selection. Very good prices!
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January 2023 by Shawn McRae
I live in Toronto and purchased an organic foam chip pillow. I was so excited to be supporting a Canadian company. The pillow arrived and when I unwrapped it there was a very strong “plastic” smell. I aired out the pillow for two days prior to using. When I used it the third day the smell was still so strong it prevented me from sleeping. I sent this concern to the company and they suggested I continue to air out or put in the dryer for a short time. I did both these things and the “stink” is still there. The cost of sending the pillow back is too high so I have wasted my money.I just want consumers to know that the pillows smell so bad they are not useable.
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January 2023 by Matthew Hay
They were out of stock of the specific sheet sets that I ordered, but they kindly offered to build me one with the remaining open stock that they had. The sheets are fantastic for the price, and I experienced great service!
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January 2023 by Melissa P
I found their online store while searching for a 100% cotton duvet insert - the price was VERY affordable compared to other all-cotton duvets I had found online. Duvet arrived and it's very nice quality, much nicer than I even expected. Will definitely order from North Shore Linens again. Not a fancy website by any means but I love all the organic cotton options and the reasonable pricing.
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August 2022 by Cam Bastien
Matt and his team are always amazing and super knowledgeable.Highly recommend the Cuddle Down sheets and duvets. !!
