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June 2025 by Alireza Kamyabi
Crooks. All of them. They're rude, disrespectful and will give you the go around every time. They took money from ICBC for my repair. Not only did they not complete the repair, but the part that they did, they DUCT TAPED the front right fog lamp into place. The fog light fell and dragged on the asphalt, causing further an eletrical fire that took out the electrical work on the right front side of the car. The front light and break lights also stopped working.
And they refuse to follow ICBC guidelines and take responsibility and repair the car.
ICBC can't do anything about it either. Says it's between the client and auto body. So save yourself the headache, just don't go here.
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April 2025 by farhad bagheri
Just got my car back from the shop. The job was terrible very rude personal lying and overcharging. There is much Battery repair shop very lazy to discuss the job with customer. That was my big mistake.
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March 2025 by Duncan
Great workmanship, highly recommended.
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March 2025 by Mike Ameri
We had a terrible experience with this company when replacing my car's rear mirror. The staff was rude and unprofessional, making the entire process frustrating. Based on our experience, we do not recommend their services.
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February 2025 by Jason Oliver
Kept me updated and appraised of any changes. Did everything promised and met expectations. Would use them again but want to avoid the causes of necessary
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January 2025 by Maksym Tymofieiev
After Paragon’s repair my 15 year old car became like a brand new! Very satisfied with the service!!!
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January 2025 by Bruno Miranda
Had two cars repaired by them and none of them were delivered in the timeframe they promised. There's was always some part that got delayed and they are terrible in keeping the customer informed on what's going on. The first one was even worse, they kept telling me they were waiting for the part when they had received it and I had to go to the dealership to try to procure the part when the dealership told me they had already sent the part to them.
Not going to go to them ever again.
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November 2024 by C D
If I could rate lower I would. I had work done on my car here, not only did it take 4 months to get my car in when it was supose to be 3 or 4 weeks. They painted over the new window they installed and repaired the wrong leather and also damaged my door lock system from taking door panel apart. Would never recommend this place ever.
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September 2024 by Stephania López
Excellent service, highly trained and certified staff. Very friendly, excellent quality in all work, exceeded my expectations, I was very satisfied, for me it is a pleasure to recommend this establishment.
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May 2024 by Micah Louise
Glenn & his team did an excellent job on my car's deep scratch/dent/paint.
Fairly priced job.Highly recommended+++.
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April 2024 by A LR
I came to Paragon to have an ICBC estimate done and the damages repaired. Preston, one of the main workers, was quite condescending and did not have a great attitude nor customer service skills. Although all the other mechanical workers who I met were kind, including Glen.
Upon receiving my car back, the repair was apparently not double checked or thoroughly test driven, because there were issues with it. I would have liked to have received my car back without having to bring it in to get it fixed again.
However, upon notifying them of this issue, the mechanical workers were prompt and fixed the issue - which was quite fast.
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April 2024 by Mike Langford
Super helpful and very knowledgeable. I had a small bit of self made damage to front fender and door. Was worried how much this might cost and even created an icbc claim number. Went in, they looked at it, and in 5 minutes the fender was adjusted perfectly and NO charge!!:) I really appreciate their service and will definitely go there if i ever have a more serious accident. Thanks!
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March 2024 by Behnam Zahabizadeh
I had a great experience.
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March 2024 by Jon Alpen
I would 100% recommend Paragon. Glen and his team did fantastic work on my classic car. Every blemish was remedied and their attention to detail was fantastic. Good communication and fair pricing, I would not go anywhere else. Very happy customer.
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January 2024 by Gerald Roper
Great service Glen was super helpful and knows a ton about old cars.
