Sleep Country Canada is highly praised for its friendly and knowledgeable staff, with Jay receiving particular commendation for his excellent service. Customers report that Jay is helpful, professional, and kind, making the shopping experience smooth and enjoyable. He demonstrates a strong understanding of the products and takes the time to understand customer needs, ensuring they find the right mattress, bedding, or pillows. Many reviews mention that Jay quickly and efficiently handles warranty issues, such as replacements for pillows, and follows up to ensure customer satisfaction. The store's staff is also noted for their helpfulness in purchasing beds, headboards, and bed surrounds, providing great advice and accommodating changing plans with flexibility. The products offered are described as high quality and comfortable, leading to better sleep and overall satisfaction. Customers appreciate the seamless experience from shopping to delivery, with some mentioning great deals and friendly service. Overall, Sleep Country Canada is recognized for its exceptional customer service, knowledgeable staff, and quality products, making it a top choice for those seeking new sleep-related items.