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January 2024 by Fiona Liston
We stumbled into this store when visiting family on the north shore. I was beyond impressed with Michael, the design consultant who helped us. He was very knowledgeable, not at all pretentious and super practical. I was super impressed with his knowledge of the furniture and design elements. I would highly recommend checking this place out if you’re in the market for a new sofa or chairs.
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June 2023 by Cindy Stevenson
Michael Nishio from the Living Lab was so helpful in solving a problem that was caused by a mistake from another retailer. He did not hesitate to lend a hand and did it all with kindness, grace, and professionalism. I will not hesitate to use this retailer again.
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June 2023 by Jo Chang
Sara & Saher are the best designer team at The Living Lab! They are professional, creative and have an excellent eye to detail. They spent countless hours assisting us in choosing the perfect sofa, rug and console unit. The pieces are so stylish and comfortable. My husband and I enjoyed our experience from start to finish.. seamless and so much fun! Thanks again for the amazing customer service. Will be back for more purchases.
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May 2023 by Paul Hudson
Sara at The Living Lab is the absolute best! Her extensive professional background and genuine interest in her clients' needs is what we love best about her. We highly recommend Sara since she is a consummate professional at her craft.
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May 2023 by Luxcious
Had a great experience with an order here. Mounes was helpful and prompt with our fabric order. Thanks for the great service!
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November 2022 by Jenny Kim
Mike is such an awesome designer to work with. He has strong sense of taste and communication skills. Highly recommend for all your interior design needs.
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November 2022 by Jennifer Jacobs
Mike has spent countless hours with me furnishing our spaces. He listens very carefully and takes his time to ensure that each piece suits our aesthetic and personal style. All the pieces are of excellent quality and appropriate for our lifestyle. I will be requesting his help on an ongoing basis and would recommend wholeheartedly.
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February 2022 by Andrew Nathan
This is a great store. Mike put time and care into helping me pick out a great sofa back in 2019. Three years later, he devoted an afternoon to helping keep the sofa looking brand new after it became the preferred lounge spot for our young Labrador as well! It's clear Mike and the team are uniquely committed to their customers. I would give six stars if I could.
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October 2021 by Virginia Ireland
I love the Living Lab! Awesome selection of stylish on-trend furnishings and decor. I know when I send clients in they are well looked after. Thanks for the great service!
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September 2021 by Chris Muzyka
My wife and I purchased a sectional couch from The Living Lab. Mike was extremely helpful and took extra care to make sure the piece would work well with our livingroom space. Great styles and designs throughout their store. Customer service was top notch! We love our new couch!
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September 2021 by Natalie Michael
When I walked into The Living Lab I was feeling overwhelmed by all the design choices for my apartment. Mike was so helpful! He expertly guided me to a color scheme and look and he helped me chose pieces I adore. More than that I felt like he cared and his follow up was exceptional. Thank you Mike!
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September 2021 by Adam Jones
The store is beautiful when you first walk in, but don't let that fool you. They have very rude associates. Ian treated me with contempt and a very holier-than-thou attitude. I would not shop here. I would recommend going somewhere else to spend your money.
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September 2021 by Sara Marie
Mike was incredibly helpful when it came to the right couch for my husband and I. He took the time to look at pictures of our current set up and gave us advice on colour and next step ideas. When it looked like our couch might be a few weeks late they offered a loaner couch since we had already sold our old ones. Luckily we didn't need that as our couch arrived on time. We love it and can't stop stating that fact.
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September 2021 by Karen lee
Was looking for a refresh with my living space. Came across The Living Lab and met Mike Nishio. WOW! What a professional! Extremely informative, detailed and friendly! I didn't feel like I was being sold, like some other places you visit. He was generally looking after my best interest. Worked with my budget and indecisiveness. I purchased the Plume Heather Bed to start and opted in for the white glove service from The Move Man that he suggested. I believe it's an affiliate company. Wow. Drivers had great COVID safety protocols and were done installation within an hour. They then removed all packaging!I've just spoken with Mike again, and we'll be looking into many more pieces. If you're looking for a place that has a variety of options for a variety of budgets and want to work with a designer that is looking out for what YOU want - then see Mike Nishio! I've now found my interior designer for life!
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March 2021 by E. L.
Dirty dirty dirty!!! Inside and out! You can even walk on their sidewalks with out dirt and ugly dead plants blocking you. We walked in and then walked out because of how bad it smelled and the dirt!
