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March 2024 by Cary
Shockingly sloppy management. Gave them a second chance....worse!Edit: 03/12/Multiple levels of management. Hubris and oblivious meets oblivion.This location is now CLOSED
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February 2024 by Nicole Thorpe
A horrible all-round experience. After going back 3 times over 10 months, our car door is still not repaired! In fact, it is worse than when we first took it in. Disgusting customer service, I have been lied to repeatedly and sworn at. Will never return again. Zero stars.
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February 2024 by Wade Anderson
The worst experience I have ever had in my life. Simple dent/scratch fix, now 10 months in, 3 return visits and they have made the car worse than before the claim. completely rude, inconsiderate customer service and the worst workmanship I have ever experienced.
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October 2023 by Andy G
Went through Boyd with an insurance claim, has multiple revisits and the entire job ended up having to be done a second time. Very disappointed.
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July 2023 by Brie Sheridan
Boyd really exceeded all my expectations! After my car was vandalized they were the only shop who could take me in that week for an estimate and even though there was a wait to have my car finished they even brought my car in quickly to make the door functional while I waited for the cosmetic portion to be completed. They were so kind about our entire situation and even personally drove me home after I dropped off my car for repairs! They really gave exceptional service all around and all of the staff were so friendly.
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May 2023 by Catalina Caballero
Good customer service. I have taken my car twice there and they have done a great job .
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March 2023 by Marie Vincent
Nice polite staff at the desk, it has been very hard to get an appointment with a courtesy car: They had to reschedule 3 times. I am still waiting, almost 4 months later!
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March 2023 by Don Ward
The staff were professional and understanding in helping us through a tough period.The work was done on time and met all my expectations.We would not hesitate to recommend this well run shop to anyone who requires this type of service..Services: Painting
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March 2022 by S P
Very friendly and professional staff! They kept in contact with me every step of the way and Chris went above and beyond to help me!
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March 2022 by Sharron Cullen
Friendly, professional staff. The work they did was excellent, and covid protocols were followed. I am very happy with my experience with this company.Service: Painting
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March 2022 by sara koshman
Amazing customer service.
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March 2022 by ArchAngel One
Excellent customer service and friendly staff. Transparent and honest with the estimate given. Am very happy with the bodywork and paint that was done on my car. Providing a courtesy car was a plus and very much appreciated. Good and reasonable time it took to repair my vehicle. Work is guaranteed as well. Nice to be given the opportunity of presenting any dissatisfaction and the willingness to resolve issues I may have had but had none. Would have this company do any further work on my vehicle in the future if or when the need be. Definitely recommend Boyd Autobody and Glass as I give a 5 Star rating.Services: Painting
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March 2022 by Aiden Schultz
Easy location to get to and great staff to work with getting car repairs done. They have years of experience to guide you through the process if you ha ent done it before. They are also on the ICBC list of auto repair facilities ?
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March 2022 by Stephen Rayner
Great experience, would definitely use them again.
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March 2022 by Bill Rankin
Excellent - service and work quality - have used Boyd in Parksville previously and can highly recommend - Paula and her staff are easy to deal with and deliver as promisedServices: Painting
