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December 2024 by Elsje Badenhorst
Dealing with the manager Sean McGuire is leaving me dumbfound. No wonder most of the staff is incompetent. I guess it gets worse the higher up you go, can’t wait to close all our accounts. We are so frustrated.
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March 2024 by Chantelle Shore
Very unhelpful.
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February 2024 by C Thompson
Just brutal. The only td branch I have ever been to that was the slowest most ridiculous service. They wanted my ID then didn’t know what kind of ID he needed.. then he needed to text me and have me read aloud the numbers. I have always raved about TD branches and banking but this was the worst experience I have ever had trying to take out my own money
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December 2023 by Jennifer Gojevic
Great bank although staff not as helpful as I'd like. But great bank still
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September 2023 by Gauri Harrison
As a small business owner I am so grateful to all the amazing people at this branch. They are patient, kind and offer excellent customer service. Always willing to help with my complicated bank wires & after 15 years banking there I wouldn't go anywhere else!
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July 2023 by Leto Verheij
Sorry but I have to write a review because the ATMs in this bank is not open outside business hours like every other bank has this available to you...They say that there's an ATM across the street in the gas station that they have put there... but It's been out of order for months on end..Very poor customer experience ...Why can't you have ATMs available to customers to withdraw and make cash deposits...Especially for people who work during the day..I've been wanting to write this review for a while and I waited for a respectable amount of time in order to see if there would be any improvement in fulfilling the service customers expect from a bank... this is not the case. I would choose Scotiabank if you live local here they are open all the time..
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June 2023 by lyam bellerby
Wonderful staff. Pitty about the management. As if you can’t afford security to keep your atm available past your business hours.. It’s the only one in town and there’s a note on the door that tells you to check the app as if it’s going to help.. It doesn’t.. Ridiculous, petty, cheap and pathetic. Closing my accounts and going across the street.
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May 2023 by Janine H
You’re not open on Sundays and the ONLY available TD atm in the whole city ( that you have a sign on your door posted telling us to go to) is out of order and has been for a while. Make it make sense. This is unacceptable.
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August 2022 by Getchie Fiesel
Been with TD Bank since 1996 and I have never seen a manager assist a client like the one that they have now. He is very helpful. I don’t know his name but you made us feel so happy and welcomed. A big thank you for helping us to the best that you can.
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August 2022 by 13chrisv13
Dealing with JOSEPH LEE the Investment Specialist was a very smooth process. Not knowing much about it all Joseph was very clear, personable, understanding and patient. it was a pleasure doing business with TD because of Joseph Lee! What an asset to have on your team, thank you so much!!! :)
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May 2022 by Randall Domino
Service inside is alright. But the branch does not answer the phone. I had to call 8 times to get through to someone. The system rings 3-5 time and goes to voicemail instead of putting me on hold like every other business ever.
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March 2021 by Hayden
Good bank but the hours are horrible. 10-4 during the week and closed on weekends, have been trying to come in for 3 weeks now but with my work it’s impossible.
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February 2021 by Christian Madarasz
I find it quite disgusting that the bank would choose to call a small business loan during a pandemic and then advise them that they are cancelling the small business account. There is no legal reason why they are closing the account and calling in the debt. The payments have always been made. They just don't like the industry the small business is in. Shame on the bank for causing such hardship during a pandemic. The business was just starting to recover from the closures and now the bank has called tens of thousands in debt with 30 days notice. Truly disgusting.
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January 2021 by VanIsleHD
Good bank but the hours are horrible. 10-4 during the week and closed on weekends, have been trying to come in for 3 weeks now but with my work it’s impossible.
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January 2021 by Ruby Czinger
Friendly, professional and courteous!