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February 2024 by trevor dan
Very nice and clean place friendly
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February 2024 by S He
Outstanding customer service from the moment we arrived until departure. Staff went above and beyond to make sure that we had a wonderful stay. Our room was spotless and our our bed was exceptionally comfortable and sheets were very clean. . We stayed on the top floor of the hotel Which had a tilted high ceiling which gave the room a loft feel. We also really enjoyed the warm fireplace while it was snowing outside. Small touches like special folding on the toilet paper and cute little decorations in the room made our sray extra special. We also really Enjoyed the outdoor hot tub and the heated pool which were also well maintained . Overall we are very happy with Pemberton valley lodge, we highly recommend it. Room prices are much more reasonable compare to Whistler village and it was only 25 min drive away I would recommend for you not to overspend on run down rooms in the village and stay at the Pemberton lodge for a much better experience.
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February 2024 by spiceju1
Beautiful place and the staff are very
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February 2024 by Sunny Gill
Awesome Lodge.Great service and I kust sayvthe manage is very accommodating. I left my jacket there and they were very kind enough to hold it for me.Rest assured, I will be back and spend more time there.Thank you guys for making my trip a memorable one.
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January 2024 by Ashely Gordon
Disrespectful Manager.I was by myself (single female) on a cold, dark night in early January and asked the manager at the front if i could charge my EV car underground as the 2 chargers by the lobby were not working. I was not staying at the hotel, but visit Pemberton regularly from Squamish (where i live). My car was at a very low charge and wouldn't make it back to Squamish that night without a charge. There was no other option to charge in Pemberton as the other one was also broken. The manager was very disrespectful and rude and refused to let me charge my car so i could make it back safely to my home in Squamish . A very unkind person. I would never recommend this hotel that he manages to anyone as he could have been kind and let me charge my car, but instead left me stranded.
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January 2024 by James Dahmer
Notably homely, comfortable and welcoming. Attentive to detail and locally sourced and informative. Even down to the warmed, music laden underground parking to the western decor and even homemade cider at the front door. Very nice place to stay :) Thankyou!
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November 2023 by Daisy Dogg
Good service, comfortable, fireplaces, hot tub, steam room, very relaxing and cozy in the winter.
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November 2023 by Sam Coale
Really loved this place. Friendly atmosphere, helpful staff, a pool, an outdoor jacuzzi, a small gym, my room was comfortable, decent amount of space. Pemberton Valley has amazing hiking trails all over the place, the town is a wonderful small town with decent restaurants. I was exploring here for my youtube travel series 'Walks of World' - I'd just come from Whistler so this whole experience was a pleasant surprise for me knowing very little about the area. Good wifi, lots of TV channels, it just fired on all cylinders for me.
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October 2023 by Ms. Fancy
Rooms were lovely, clean and appreciated the underground parking with the relaxing music ? I've never encountered this before but a nice touch that set the tone for the rest of my day, thank you!I'm not a fan of the sign to do your own dishes or pay $30 ...what?! Isn't that why we pay you ? My fiance and I are pretty tidy, we try to leave our room put together, and the most we dirty for dishes is 2 mugs and in this case the French press also.Other than that, everything else was good.Ms. FancyGoogle Reviewer
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October 2023 by Scott Forsberg
I stayed here two months ago. The beds are small and the rooms were infested with bed bugs. We had to contact management late in the night to get it resolved. Not the experience we were hoping for on our family trip. On top of that there were hidden fees apparently simply because we booked through Expedia instead of directly. If they had hidden fees due to this they should make it clear within their Expedia posting not trick people into booking then inform them after the fact.
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September 2023 by Taylor Philipp
While my husband and I didn't actually stay at the lodge- we did have our wedding room block here where all our guests could book. I have not heard one negative thing back from any of our 100 guests that stayed here but I have heard SO many great things. Friendly staff, comfortable rooms, amazing pool! I hope one day when we come back to Pemberton we get the opportunity to stay at the Lodge to experience this ourselves :)
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September 2023 by Chris Dusik
Poor customer service. Attempted to cancel reservation on medical grounds. Manager failed to show any compassion whatsoever. I would not recommend this hotel to anyone based on my experience.
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September 2023 by Len Komar
The lodge was great good location very quiet very clean. Just two things that could be improved the TVs and the rooms are very small but we didn't spend a lot of time in the room. and they don't really have any food at the hotel at all.
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August 2023 by Ingrid G
Super clean studio appartement, great bed and sofa bed, very functional and great location for all the attractions around.
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August 2023 by Andres Betancourt
I had a great experience at the lodge! The staff were very friendly and they had great customer service. The pool and the hot tube were an absolute blessing!
