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November 2024 by Tami La Mirande
This review is not about the dollar tree itself as a store, but how I just witnessed a verbal assault from a senior employee to a brand new employee in front of a line of customers! I was so uncomfortable witnessing this. I hope she is not management. I told the young employee that it was completely inappropriate to be spoken to like that!
I mean what's wrong with staff acting like that.
It was on Sun Oct 20th at approximately 3:00 pm.
Terrible!
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September 2024 by Serena Lemieux
the worker was on the phone with her friend pretty loudly in a different accent when i was trying to ask for help to find something.
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September 2024 by Donna Taylor
Nice large store with lots to see
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August 2024 by LC Richards
I want to begin by acknowledging the consistently good service I’ve received at your store in the past. Unfortunately, during my visit today, I had a disappointing experience with an employee named Leah. She was assisting a customer with balloons, with her back turned to the register where I was waiting in line. I didn’t mind waiting patiently, but the customer Leah was helping, noticed the growing line and mentioned it to her.
At that moment, I expected Leah to turn around and let us know she’d be with us shortly, but instead, she simply responded, to the customer ( back to us) “That’s OK,” The customer then asked if someone else could assist, and Leah responded with a quick “No,” still without turning to face and acknowledge us. By then, there were at least five of us in line.
Thankfully, another employee, who I know to be the shift manager, arrived and was willing to assist at the register but needed Leah’s login information. Leah seemed reluctant to provide it, as the manager had to ask twice, and the response the second time was noticeably curt. The manager served me until Leah came and served the person behind me, who was my teen, she was neither kind nor patient, making us feel very uncomfortable. My teen and I discussed how unsettling the experience was once we got to the car. The employee displayed a lack of courtesy. This unprofessional behavior made the interaction unpleasant and left us feeling unwelcome.
I hope this feedback can be used constructively, as I usually have positive experiences at your store and would like to continue being a satisfied customer.
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June 2024 by Andrew Finnestad
The best dollar store in Penticton. The staff are all super friendly and helpful. A huge store with wide variety. Support a local store.
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May 2024 by Get Toned
Popped in to grab some items we forgot to pack and Kodi’s energy and service were both great. Really enjoyed see him be so helpful and friendly to clients in the store. Great role model for the younger generation :)
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April 2024 by Kodi Notte
Easy to traverse and deceptively large dollar store; decent selection on all fronts, however may lack specifics. Very good selection of foods and party supplies, with lacking selection of tech related equipment--however this could be due to its $2 or less budget for all items. Good beauty selection and $2 shirts and hats. Friendly staff with a large percent being of youth; not typically too busy and therefore one can expect easy isles and not too much competition. A fun, convenient experience with small goods and inexpensive knickknacks.This review was written from the perspective of an employee of Dollar Tree; please note that parts could be biased! - Kodi
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December 2023 by lynne fretz
Always find what I'm looking for
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October 2023 by Chrissy
It’s an awful working experience with Dollar Tree store in Penticton. I was working part time as my second job there. I found the new manager was disrespectful and arrogant during my exployment period May to October. The store is having a lot of good stuffs with a cheap deal, too bad they have a disrespectful manager who doesn’t care about his employees , either good worker or not.
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June 2023 by Garden Lover
What happened to the old Management?! New store Manager is rude, unhelpful, and cannot find what I'm looking for anymore. Will no longer shop there.
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April 2023 by Byron Aspell
Great store, thousands of items!Very friendly and helpful staff.
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March 2023 by Jonathan Feller
Great store. Very nice and helpful staff. I purchased strips of beef jerky for 1.50 a piece which was quite nice for a quick snack. The store is laid out nicely. Great location with tons of parking. You feel safe in there, it does not have a sketchy vibe.I will likely return here.
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March 2023 by Jon F
Great store. Very nice and helpful staff. I purchased strips of beef jerky for 1.50 a piece which was quite nice for a quick snack. The store is laid out nicely. Great location with tons of parking. You feel safe in there, it does not have a sketchy vibe.I will likely return here.
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December 2022 by Michelle Jones-van den Born
For 10 years I've gotten balloons for my daughter's birthday, today I was told they must be pre-ordered... not even nicely or apologetically ....
Hopefully I can save someone else the hassles because they do not give a s$*# it's for a small child's birthday :-( Dollarama will definitely have more of my business from now on!
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December 2022 by Barbie Gerrior
Their awesome
