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May 2024 by Bob Mike
Waiting outside for the store to open - they aren’t open on time and are 20 mins late to open now. Here to buy shoes I’m on a tight schedule today and they failed to even just open on time like everyone else in the store. Maybe hiring I.S wasn’t the best idea?
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February 2024 by K J
Great service, always find what I need ?
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January 2024 by Angela Matassa
Went in to buy a pair of vans 2 girls just talking to each other i asked if they have a size and she couldn't even look at me said if its there it's there.Needless today I walked out went to the boat house bought my shoes there the lasy was so helpful so I will Never shop atthe Shoe company again..
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November 2023 by Kiera Bourque
Immediately profiled and followed around the store while the store was full of other customers that needed help. I will never be back and I will let everyone know that you are not an alternative style friendly environment.
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November 2023 by Paul Harris
Got the shoes I wanted; great service from Mariah.
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November 2023 by Derek Henrickson
Great shoes Decent price
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July 2023 by Geri
Love to take a look at the bargain area, sometimes you can get the perfect shoes.
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June 2023 by Barbara Olsen
The cashier was very pleasant. I found an affordable pair of Sketchers, and I left with exactly what I was looking for. My feet are happy!
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June 2023 by pentictonpat
SKECHERS CALI BREEZE 2.0 SANDALI purchased the above noted Skechers sandal at The Shoe Company located in Cherrylane Mall in Penticton, BC on June 7, 2023. I was thrilled to find a sandal that would accommodate bandages on my left foot from recent surgery. I have been wearing Skechers sneakers for years and love them. Upon getting home and wearing them I found that when walking the sandal made a loud snapping noise. Only on the right foot, as the left foot did not fully flex when walking. I hoped the noise would stop after some wear but it consistently continued. I tried to figure out the cause but was unsuccessful. Finally after a couple of weeks I returned to the store but was met with complete disinterest and was told the sandal is not faulty even though I demonstrated the snapping noise when walking. The Assistant Manager basically ignored my concerns. She was not willing to discuss replacing the shoes.With some help from family, we finally figured out that the material used to anchor the strap located between the toes thru to the sole of the sandal was made of a stiffer material than the overall shoe. It did not flex when walking and created the snap. Our solution was to put a piece of heavy tape which I will have to continue to replace as it wears off.I then returned to the store and spoke to the Assistant Manager again explaining the problem with the shoe and showing her the repair, but again, not much interest, many excuses, and then telling me she was busy and I was dismissed.I was very disappointed in the service received at the store and how I was treated by this staff member. Won’t be shopping there again!
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June 2023 by Brenda Taylor
The staff were very helpful finding the shoes my husband was looking for. They were quick, efficient but also very friendly and kind!
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June 2023 by Darth Kered
Great shoes Decent price
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June 2023 by Eve Darth
Love the summer shoe selection. Lotsa sparkle.
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June 2023 by Louise Desabrais
My favorite shoe store in Penticton.
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December 2022 by Jon F
Got a great pair of shoes here. Helpful staff. Cool loyalty system. Thanks!
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December 2022 by Ray Cartwright
Great place for shoes
