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November 2024 by Goldie Arora
Non of the reps knew how to process Magic bullet returns with me having a Best Buy extended warranty!! This is the unfortunate.
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November 2024 by Mark Mudahy
Marcud was great
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October 2024 by ruby sidhu
Hi my name is ruby and i always go in this store when i need something and these team mates alwaya help me and they are the best alwaya greet people in and they help people alot with there questions.
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October 2024 by Irene Johnson
Shaun and Jacob were amazing getting me a new phone saving me money with more data. Every time Shaun and Marcus always go above be beyond to help me . I left crying happy tears with everything they do for me ❤️
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October 2024 by Lauren Hawke
Clayton was such a a great help to me and his kindness and expertise made my decision easy. Thank you for the great service.
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October 2024 by Twistasq't Edward
Came in today lost all my photos and contacts and Marcus was a life saver and got it all back
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October 2024 by Bryan Higgins
Came in today and Marcus very helpful and helped with troubleshooting my issue
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October 2024 by Pat Shepe
Marcus was very helpful and helped me with a my cell phone needs
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October 2024 by Char Knoll
Marcus was a life saver again helped me with all my issues and sold me some new stuff only reason i shop with best buy express
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October 2024 by Irene Mclean
Marcus is the man he helped me transfer all my stuff over from my old iPhone and reset all password would give him 7 Stars if I could and Clayton was awesome as well will shop there again
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October 2024 by Ursula Fox
Clayton was calm and handled my situation under pressure! He was very polite! Thanks for the iPhone chord! It works!!!!
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September 2024 by Don Dearborn
I so appreciate the help I got from Clayton today, I had almost given up. Thank you
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September 2024 by Sheila
Bought IPhone 13 on a two year plan, but found out my 11 was working okay. Didn’t realize problem was with setting: Attention Alert. Turned if off and 11 rang loud and clear. Returned the 13 within 3 days, and Marcus at Best Buys gave us excellent service. Accepted the return without question and had me up and running with my original iPhone 11. Like my 11 and am familiar with it….more each day. I am a senior and don’t need the most recent iPhone or Samsung. Thank you so much, Marcus!!! Of Best Buys, Penticton.
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September 2024 by Kathryn Fields
was told I could exchange a product with reciept if it didn't work before 30 days. $330 product I bought did not work I tried everything that the website told me to do but still wouldn't work I took them back today and they said they do not ever exchange headphones. This product was bought 6 days ago. Employee lied right to my face about the 30 day exchange on headphones. i contacted best buy customer service and there exact words are "Yes in this case then if the headphones truly are defective , I would advise you to visit the store again as soon as you can so they can provide you with a replacement or return request , please bring the receipt with you"
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July 2024 by Marnie
Both Marcus and Jacob were very helpful and easy to deal with. They both were very knowledgeable with all things technical. This store, because of these two staff members will always be the first place I go for any of my computer, tv etc needs.
