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November 2023 by VALERIE COTE
Amazing efficient, knowledgeable service. Price and quality of walker was perfect.
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September 2023 by Sharon Thompson
While visiting relatives in Penticton i experienced a recurrence of a knee problem that greatly reduced my mobility. I was recommended Valley medical and was very quickly supported to find the correct knee brace to enable me to get around again with confidence and much less pain. I could not have continued my visit without this intervention.Thank you Luke for your prompt professional support and patient expertise in choosing the correct product.
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September 2023 by dean hilton-huish
Great experience. Luke was phenomenal and was extremely professional throughout.Thank you
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September 2023 by Stephanie Mueller
Needed a walker for rent on short notice for my mom visiting from abroad. The staff was extremely friendly and helpful, it was really uncomplicated and easy for a very reasonable price. Highly recommended!
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June 2023 by Cory Hawkes
Amazing service!!!! So kind and thoughtful. My mother just passed away and we needed help donating the medical bed to the Red Cross. The company I purchased it from in Kelowna, HMEBC, wanted to charge me over $750.00 to remove the bed from the home and deliver it to the Red Cross. Valley Medical Supply and the driver Luke Griffiths offered their service for no charge to help us out and help the Red Cross service their clients that need help. Thank you again!!!
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June 2023 by Karen Proctor
Due to a fall 9 months ago and awaiting an MRI, I finally caved and decided to buy a walker. Figured I'd need one in a few years anyway. Told Luke I needed the lightest one. He set me up in 15 minutes. Tremendous service, great guy! Love my new wheels! Has restored a bit of my mobility. Thanks Valley Medical!
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February 2023 by Katherine Eriksen
Luke was amazing in getting me set up with a walker and scooter. I especially enjoy the scooter as it helps me with getting around quickly. I would highly recommend the organization and Luke.
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February 2023 by Lucio John
Terrific staff, store always looks great. Very helpful and got my Mom independence back after a home assessment and installs
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January 2023 by Gill Lynn
Went into store very friendly staff ..very helpful..and prices are very reasonable .I will go there for all my medical needs from now on.
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December 2022 by Maureen Hayes
THANK YOU!!You have helped make our extremely stressful event so much easier to manage. From taking the order to timely delivery, I appreciate your part in helping our loved one feel more comfortable.Thank you again.Maureen.
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October 2022 by Heather Fuller
Went here yesterday to get a wheelchair for my mom and Luke was terrific. Spent time listening to our needs and adjusted chair until it was comfortable for mom. Extremely helpful and knowledgeable. Would recommend this store for any help with any mobility needs.
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September 2022 by Esther McRae
I have always found staff friendly and helpful. Luke is incredible! He can solve any power chair problem. He is so resourceful and knowlegible and he really wants to get it right for the well-being of the client. He has come on very short notice when I urgently needed chair for a dr appt. I appreciate Luke SO much. Thank you!
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April 2022 by nyles koss
We were looking to buy a walker, this place was recommended by a neighbor. After checking a couple of other places we came here and were pleased with the knowledge and help that we recieved from the gentleman, and the price on the specific walker we looked at was way better here than the other places we had checked out.
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April 2022 by Cindy Stewart
I phoned the Valley Medical Supply in Penticton this morning to inquire about new wheels for my walker. Within an hour I got a phone call that they were coming to my home in Oliver. Luke got here about an hour later and put on two new wheels and cleaned and adjusted the other two, as well as adjusted the brakes. Amazing service ,very fast ,friendly and the price was 1/2 of what I expected. I would highly recommend this Company. Thank you!
