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February 2024 by Miranda Volen
Don’t buy fish from here . They have no policy over there fish .have bought a few times off of them and all the fish have died from here within a day or two . Phoned and they wouldn’t do anything about it . Petsmart fish haven’t died and they will refund if they die after two weeks
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January 2024 by Matthew Dixon
Popped in to look for some new kitty chow. At a better price..the manager was polite and helpful... Loo loo loves her new food
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September 2023 by Rebecca cotter
Not what it used to be since it changed owners.Poor customer service, poor knowledge and difficult to obtain the food required for the animals they sell. If there was another option in port, I'd switch stores
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June 2023 by Ron Beacom
Good place pet food a bit expensive
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March 2023 by Ger Cronin
Not much selection. Prices are quite high too
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March 2023 by Terry Deakin
Still learning, and doing the best they can
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March 2023 by leah taylor
We have had bad luck with going to the store and it being closed during opening hours. We have been buying our raw dog food from Comox because we can’t guarantee it will be open. We live at the lake and can’t make multiple trips in. Disappointing because we want to support local businesses.Edit: my husband and I didn’t check instagram. It is posted there. That’s on us!
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March 2023 by Jessica Bond
Close to home so on a walk I went in with my pup; got a rope leash with a slip collar & treats. My dog was overstimulated so I was not paying enough attention to the charges. Afterwards I realized I paid $56 for the rope leash, 3 X what the other pet store sells then for! Attended store with item and after trying to tell me I must have grabbed a “special order” (they still had 4 on shelf for same price) and then being told other store was American (it’s not-it’s also local owned & operated) I was offered no resolution except “sorry”. I couldn’t even return as I didn’t have the original receipt, only the charge showing on my online banking and their memory of me making the purchase. If you shop here, pay very close attention to what you are being charged for and get & keep your receipts. I stupidly made another purchase during this last interaction of trying to rectify the over charge on the rope leash, I guess I was trying not to look like an jerk & also giving them an opportunity to give me a break on this purchase since they were unwilling to correct charging me $56 for something I could have got for $18. It will be my last
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March 2023 by Dylan Fowler
Also has someone in for nails on Saturday
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March 2022 by Grace Deutsch
Love coming here to get pigs ears for my dogs, switched it up last time and asked for a hand on something that will last longer for our senior dog...I was helped right away and with kindness, the dogs love them! thank you
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March 2022 by michael Scott
Love the selection and is a great place to get your loved one food or a toy!
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March 2022 by Victoria Mountain
Love all the help and information. Super understanding too for both owners and animals alike
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March 2022 by Kalyn Armstrong
Great service, very knowledgeable and super kind.
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March 2022 by Matt Dacat
Bath your doggies there at a self serve station. Lots of items for all your pets. Feathered, furry or fishy.
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March 2022 by Molly Watts
Limited supply of pets to purchase. Wanted to buy goldfish for my grandchild + there was only 2. There was a very large supply of Pond Goldfish, which I was not interested in.
