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April 2023 by Tim H
This bank provides an excellent customer experience on every visit. I have been a customer for many years. The level of service has always been to notch. They are a full service institution and I have not found a service they cannot provide. At the larger institution I leave feeling like I'm an opportunity for them to charge excess fees. The Community and Credit Union's full service package, at a reasonable cost, eliminates this feeling . The type of service they provide is getting harder to find.
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April 2023 by Herminia Alva De Sousa
All the stuff at community saving credit union in Poco are amazing. We have been with them for over a decade both with our small business and personal accounts as well. They are very welcoming and are always happy to help in any way they can. I have been using my picture deposit for my business that I love for the convenience of not having to go to the brunch and it works great.Thelma just helped us with a wire transfer to a different province that could have been tricky but she made everything go very smoothly. We are very appreciative for all their help over the years. Thanks so much.
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March 2023 by Emily Reilly
This is a cosy little bank with an at home feeling. The tellers have you take a seat and give you personal service. They strive to build a relationship with your business.
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March 2023 by Jose Sanchez
Excellent service. Thank you to Thelma for her help. Beyond expectations
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March 2023 by Iviê Loureiro Gomes
Good customer service! Great staff!
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February 2023 by Shana Hampton
Great financial advice and impressive customer service. Could not be happier with this Credit Union.
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September 2022 by Niraj Nand
I came into the branch and asked about opening an account for a Money Services Buisness (MSB). Which we are licensed by FINTRAC to operate. As soon I said we want to open an account for a Fiancial Serivices buisness. The lady I was speaking too out of no where questioned if I was selling Cannabis?? This was extremely bewildering and I fully believe an element of racial profiling was involved. Would not recommend.
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June 2022 by Catherine Buitenweg
The PoCo Community Saving Credit Union team is amazing. Anything you need they are helpful and informative. I have been with this branch for over 20 years. Thanks for being so awesome!
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May 2022 by Eli
Thelma at this branch assisted me with an important banking transaction thru telephone and remote service. Hours before the start of a long weekend. You deserve 6 * thx Thelma
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November 2021 by Neil Nand
I came into the branch and asked about opening an account for a Money Services Buisness (MSB). Which we are licensed by FINTRAC to operate. As soon I said we want to open an account for a Fiancial Serivices buisness. The lady I was speaking too out of no where questioned if I was selling Cannabis?? This was extremely bewildering and I fully believe an element of racial profiling was involved. Would not recommend.
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February 2021 by Queenie B.
I can't write enough positive comments for the employees of this credit union. You can always tell when employees are treated the right way and truly enjoy serving their customers. They always make you feel at home. They remember your name and go beyond their responsibilities to make sure you are taken care of. I had a mild breakdown at the bank today and the ladies took me to their conference room and provided me with a box of kleenex. You won't see this happening at the BIG banks! Thank you again for all for your assistance.
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November 2020 by Peter Kieser
The staff at this branch are amazing, and the branch manager is professional and provides great service.
