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September 2024 by Sarah Stanley
This isn’t an actual store, just a pick up location so be careful :)
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November 2023 by RJ Yang
Overall's good, price is decent.However, this time they let me down. Never mentioned or informed on their website to wait for almost 2 years for the MGEX while I bought one already 6 months ago after waiting for a bit more than a year, and still no news about receiving it, so I had to buy it from my local store.And it sucks the tracking says delivered today this morning from Canada Post but nothing was delivered in my front door, or the community mail box, or any delivery notice card. So I emailed to Gundam Hobby, and they told me they don't don't allow safe drop so that I'd have to contact Canda Post regarding this, GREAT! As for Canada Post, pretty much they just throw the ball back. I guess I'm just losing a few hundreds bucks then SMH.If I were go back to BC, it might still be okay to pick up gundams at their store? (after sale customer service, at least this time is not good when this happens, I lost money and waiting time without getting anything) And the online shopping and shipping, hmmm, probably not down the road since this sht happens and they both are just throwing the ball back and forth.
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November 2023 by Isaac Ip
Prices are good.Shipping is fast.However, I highly suggest not preordering here if you want the model kit asap and you weren't able to preorder within the first 20-30 slots.Gundam Hobby states it but I didn't fully grasp what it means, lol. While each story have an allotment of inventory from the distributors, they might not always get them all at once. Even if it's within the "first shipment", they still might not due to whatever reasons.And as far as I can see, for Gundam Hobby, when a product is out, they don't sell them outside of their preorder list. So, it's not like they held a few to be sold in store/online on release. On the other hand, some other stores do split their allotment, some for preorders and some reserved for on release. And then some just don't put it up for preorders, so it's up for grabs when it's released.In short, if you can't find a preorder of the product you want anywhere, do not buy it here as part of their giant wait list. You'll find it when the product is released elsewhere.Edit: Thanks for the reply and yes, I understand. I don't know how the fine details between Bandai and stock allocation works. Service is great. I'm just telling others if they do want something urgently, it might be better to look elsewhere. If they don't, prices here are better (usually).
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April 2023 by Google user
Probably the best prices for Gundam in Canada! Absolutely amazing customer service as well! Even with $15 flat shipping, it's cheaper than most Gunpla stores near Toronto if you're buying at least $60 worth of stuff. Only small problem is that there isn't too much stock though that's the same for most Gundam stores in Canada with supply chain issues. Definitely gonna be buying from them again. Also, the box packaging was extremely satisfying since it was so perfect. Somehow all my kits were similarly sized and the box was just *chef's kiss* oddly satisfying.
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April 2023 by Kelly Chan
Probably the best prices for Gundam in Canada! Absolutely amazing customer service as well! Even with $15 flat shipping, it's cheaper than most Gunpla stores near Toronto if you're buying at least $60 worth of stuff. Only small problem is that there isn't too much stock though that's the same for most Gundam stores in Canada with supply chain issues. Definitely gonna be buying from them again.Also, the box packaging was extremely satisfying since it was so perfect. Somehow all my kits were similarly sized and the box was just *chef's kiss* oddly satisfying.
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February 2023 by C J
another satisfied customer from ON. 5 stars!
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January 2023 by Marthey Hembrador (DyyMarts)
Easy to order cheap kits cant ask for more, looking forward to buy more from them
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November 2022 by Jack Brotzel
A great place to buy Gunpla models if you are living in the lower mainland of Canada, shipping was fast and the prices were extremely good
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September 2022 by mengqi “0079” ke
Been there Sunday afternoon 3pm. Not open, no business hours on entrance, no answering phone. Not sure are they only doing business online.Thank you for your feedback
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August 2022 by J C
The price is good and they are usually the first online store to get new product in Canada. I have ordered from this store for a few years now but recently, I notice more and more kits have dents and marks on the box. The kits were not damaged but this still stand out like sore thumb when the damage was not caused by shipping. If you are buying for gift, just watch out for this.
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February 2022 by ssjMaximumGoku22
Great store for all of your model kit needs. A great selection of Gundam kits and other lines as well. Orders are shipped quickly and the owner responds in a timely manner to inquiries. Highly recommend this store. Thanks so much!!!
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February 2022 by Disgaustang
A great place to buy Gunpla models if you are living in the lower mainland of Canada, shipping was fast and the prices were extremely good
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February 2022 by Yuki Hayashi
Ordered online, came within a few days in perfect condition
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January 2022 by Portlyavenger 1
I'm new to the hobby but have found dealing with them top notch
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January 2022 by Kimberley Lee
Very timely response and good pricing.
