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December 2023 by Ray R
Expensive, items often out if stock such that you have to buy a season ahead - if you want Christmas stuff buy it before Halloween or pickings will be slim
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December 2023 by Nathan Edwardson
Dasha was very helpful and knowledgeable when I was deciding how to frame this painting, The finished product turned out AMAZING thank you!!
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November 2023 by J Liu
Just the typical arts and crafts store. For some reason this Michael is always out of stock of the things I need and it takes forever for them to restock the items. Also so happy that they finally caught self-checkout so now the lines move so much faster. But don't worry, I think they still have two in person checkouts if you prefer that. Things are overpriced in the store but the same time you can't really find the items in other stores, but you can find the items way cheaper online.
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November 2023 by Mahdiye Aghababaei
Wow I can’t believe I haven’t been at this store while living in Vancouver. It was amazing. I found so many items which I didn’t know I can find them at store. I thought I should order them through Amazon. It was enjoyable for me passing through colorful Aisles. Amazing experience
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November 2023 by Gracyn Jones
Every time I go here I am more and more disappointed by service. I came in 30 minutes to close Dani who was managing the front area aggressively tells me theres only 30 minutes left. I knew what I was grabbing so grabbed all and went to cash - I was paying with cash and she (Dani) directs me to the far cash and begin unloading the cart. She then demands me to grab a bag from the self checkout that she just walked beside (keep in mind she was just standing there watching me unload) I didn’t respond and she says “MAM, MAM, did you hear me you need to grab a bag”. This is not my first incredibly poor experience here so it is clearly a management who does not care about their customer.
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September 2023 by L.C.
Don't ever buy anything full price, there is ALWAYS a 30-40% coupon online off a regular item. With the coupon the prices become more reasonable. I hate that they don't price match their own online store though. The self pick up section is also confusing AF (if you order online for in store pick up), they have like 3 different signs all instructing you to do opposite things to get your order.
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September 2023 by Vincent Chua
Im a regular Michaels customer for years in poco branch. Mainly for custom art framing but also for art supplies. The customer service is great! Although the costs for custom artwork is quite steep for others its simply unaffordable. Often have to have wait for the 55% framing sales but that's 3 to 4 times per year. This is why I am rating a 4 not a 5.It does depends on size of art frames you need but without the discount, dont come. But with their 30% discount per item, makes it worth it.
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September 2023 by Melony Smith Grobler
Everything artsy in one store. From fabric right through to fimo clay. Reasonable prices. Free WiFi in shop so you can look up anything that you might not be certain of with regard to your art or craft. Friendly and helpful staff.
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September 2023 by Brian Graham
Coupons every week 30-40% off for my wife's new soap making sure comes in handy.
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September 2023 by Natassia
This location is very poorly laid out. The T shirts are nowhere near the Vinyl and the cutting machines. Everything is all over the place. Customer service here is great though.
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July 2023 by k kat
The staff are helpful and friendly but the prices are crazy. Go to deserres for art supplies like canvases and paint.
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July 2023 by CELSA MAGNUSSON
Dani served us today, an excellent young lady, friendly, professional, genuinely interested to know about us as people, about our paintings… very pleasantAnother lady helped us to find the acrylic we were looking for, in general our experiences at Michael’s are always great, but today , thanks to Dani, it was excellent… kudos to this lady, she made a difference… five stars to her
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June 2023 by David Black
If you have a coupon, prices are great - very good selection of craft supplies my wife says a little short on stock in the knitting supplies dept
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June 2023 by Mckenzie Freemantle
Just had one of the best shopping experiences. Not only were the staff just amazing, i got 50% off an already reasonably priced frame. Wish i had names of the two ladys that helped me. They were lovely! (cashier and lady in framing!)
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June 2023 by Andrew Gould
Don't waste your money here. Staff are poorly trained and therefor, bad at their jobs. Half the brushes on display aren't even fit for sale.
