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February 2024 by Cynthia Jones
We took my mother in law to purchase a walker. Hal was very helpful and patient with her indecisions. There were no high pressure tactics used. Highly recommend this business.
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January 2024 by Margaret Lai
My mother needed a new wheel chair quickly at her care home. Hal was fast to respond and explained some options. As soon as the parts were all in, he quickly assembled the chair and delivered it in person. We are happy to have purchased from Tri City Home Medical, and appreciate the excellent service.
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December 2023 by Bita Askari
I bought a lift chair from them and their service was amazing, very professional and very helpful, thank you so much
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December 2023 by FMS
We had a very good experience at Tri City Home Medical Equipment. Their customer service is top notch and they accommodate the needs and schedule of their clients.They didn't have an available travel scooter at first when I called but they ordered it without a purchase yet, and I already forgot about it but Kaylie followed up with a call. It was for my mom and they gave a good offer so we purchased it with a reclining chair.We asked if it can be delivered soon because we will be away in the next few days and they managed to accommodate our request and delivered the next day.We really appreciate a busines like them, where you feel they care about their customers. We will be buying again with them for any medical equipment needs of my parents. Highly recommend them! Everyone who worked there are great!
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December 2023 by Mark Slater
I fractured four ribs and was having an incredibly difficult, painful time sitting down and standing up. I called and Hal answered the phone. He delivered and set up a recliner lift chair within the hour and it’s made a huge difference in my recovery. I can’t thank him enough for his kindness and willingness to help immediately. Thank you thank you.
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August 2023 by Andrea N
Had a Wonderful experience working with Hal to give my Mom the best comfort in the purchase of a new wheelchair, he is very knowledgeable and compasionent. Excellent service and would recommend this store to everyone. 10/10.
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August 2023 by Rhonda Armstrong
We have been dealing with Tri City Home Medical Equipment for many years for a variety of products and services, and although they have always provided great and friendly service, I have to say their technician Eric is exceptionally wonderful. I found him to be a savior! Although his schedule was jam packed for 2 weeks, due to what I felt was an urgent safety issue with my dad's chair lift, he made the time in his day on the same day that I called the office to go to my dad's and assess the situation with his chair lift, and within 2 days he was back at my dad's with an ordered part and he serviced my dad's chair lift to ensure that my dad would be safe in the event of an emergency. Thank you ever so much Eric for your outstanding service and friendliness!
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July 2023 by Chris Baker
Hal and team were a great help getting my 88 year old mother into the correct wheelchair. Hal met mom at her care home and delivered the chair to her. They even helped us get the correct forms for the insurance company.
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June 2023 by Michael Carotenuto
I just want to give a special huge thank you and shout out to Hal and his team the girls at the front and especially Eric who did The Impossible I haven't had my mobility scooter in 4 years littery it's been in and out of the shop at a different medical supply store and I was always getting the runaround from the ministry and something was not adding up they kept trying to fix it I get it back and it breaks down again long story short I finally called Eric for him to come do an assessment on my scooter he ordered what he needed to order instead of replacing bit by bit he made sure he got all the components started from scratch and rewired the whole thing and in about 2 weeks he brought my scooter back and it works!!!!!!!! MUCH LOVE TO YOU GUYS!!!!!
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June 2023 by Cindy McMahon
Thank you Hal for your prompt and thoughtful care for my Dad! My Dad's new chair will keep him cozy while preventing incorrect body posturing. Happy to recommend Tri City for its great service.
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April 2023 by Anne Chin
Tri City Home Medical Equipment gave us amazing service and care as we bought a mobility scooter. This family owned business is extremely reliable, honest and helpful. They give competitive prices and are flexible and knowledgable. They helped us access our extended benefits, even paying the cost of an OT assessment and arranging all the details. Each person on the team was extremely helpful and kind and informed. Thank you so much for making this challenging time of our lives such a pleasure as we were helped by you!
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February 2023 by Shelley Chin
I have known Hal for a long time and have been proud to see his company develop and grow. I have not needed his assistance, however, until recently when my grandmother fell ill. My grandmother was in immediate need of a wheelchair and I reached out to Hal to get some advice given his expertise. I never imagine Hal would respond in the way he did. He asked me some questions about my grandma’s measurements and told me he could help me. Then just a few hours later he had prepared a custom fit wheelchair for her. He then personally delivered it to her care facility. I was absolutely blown away and extremely touched by his generosity, compassion, care to attention and truly it was an answer to prayers for our family. Hal is an amazing person and an absolute professional. My family and I will be forever grateful to you Hal and your company. Thank you so much. I would recommend working with Hal a million times over and will be recommending his company to my patients.
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September 2022 by Elizabeth Cardona Marti
This company was so friendly and efficient from my first contact with them. I needed to rent a hospital bed for a month post surgery . The bed was at my door 24 hours after I first spoke with them. Service was great they set up the bed and took it back down a month later. Not only are they fast courteous and efficient they also offer the best prices in town. Thank you for making a not so easy time for me that much easier. You truly care about your clients?
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September 2022 by Shenaz Merchant
Thank you to Hal and his team. They are so compassionate and understanding of the needs of a senior. Their service is next to none. Your kindness is very much appreciated so thank you for looking after my mum.
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August 2022 by Elizabeth Davidson
This company was so friendly and efficient from my first contact with them. I needed to rent a hospital bed for a month post surgery . The bed was at my door 24 hours after I first spoke with them. Service was great they set up the bed and took it back down a month later. Not only are they fast courteous and efficient they also offer the best prices in town. Thank you for making a not so easy time for me that much easier. You truly care about your clients
