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October 2024 by Ann Mayo
Many thanks for the exceptional service that went far beyond 'going the extra mile'. I don't know what magic you worked on my 25 year old car, but the drive home from your shop felt as though I was driving a brand new Miata.
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October 2024 by Yo L
Used to be my favorite auto repair shop. Now they charge people without problem fixed! $80 is not much to you but lots to individuals! Hard to believe you believe in God! What a shame!.
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October 2024 by Sergio Maldonado
Terrible and condescending customer service. I called them to ask when I could bring in my car for service, when I asked if they do appointments they replied “Do you have a Ferrari, Maserati or what?” in a sarcastic way. That doesn’t give a good impression.
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September 2024 by Eric Dawson
Great service .He’s a busy guy I think that’s a good sign .Came in for suspension and wheel alignment he welded up my exhaust tightened my clamps on hoses for water pump tightened up my steering box replaced my u joints and I was expecting to have to put up small mortgage but was pleasantly surprised . Nice gentleman
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August 2024 by McKenzie Bowker
My first impression of Dan was great, he was super cheerful on the phone and booked me in the next day. When I called him to book I asked for a quote on how much an oil change and tire patch would be, he quoted me around $130/$140. When I went to pick up my car after the service I was shocked when I saw the bill was $215. I immediately questioned the price and he said it was because they had to replace the oil plug, this part was only $12.99, which did not explain the $75/$85 price difference that I was quoted for a basic service. I had chosen to go here as many reviews said that Dan had fair pricing, but after this experience I am not so sure.
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May 2024 by hewhoasks4
I had my first brake job done here at Vancouver Brake and Wheel. I think they saw me coming. I had asked for a brake fluid flush with the new brake job and was charged $26 and change for DOT 3 brake fluid. $1,400 later I have all new pads and rotors that are working well but the brake fluid is still filthy. I guess you're not supposed to look under the hood after service. Not impressed and doesn't inspire confidence. Perhaps this was an oversight but there goes the mission statement.
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May 2024 by J Z
Excellent customer service! I was driving on the highway to a meeting and the tire low warning went on. I had to stop by the shop for the first time. Although the technician was about to go for lunch he checked and inflated my tire right away! I really appreciate the help. Thank you so much!
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April 2024 by Jeremy Au Yeung
I've never been so impressed by the friendliness of whomever picked up the phone. Immediately struck me as the one's I should go with for my brake and rotor swap. They had phones ringing off the hook in the background which was a good sign and they quickly booked me in for my appointment.
Service was fast and efficient, I brought my own parts so they only charged me labor. 10/10 would recommend.
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February 2024 by Dylan Machado
Honest mechanics are rare around here but Don is just that. Can’t recommend this place enough
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January 2024 by Percy Billimoria
Don at Vancouver Brake & Wheel is a gem! His reliability, dependability, and fair pricing make him our go-to mechanic since arriving in Canada. Don's extensive knowledge is evident in the precision of his work. We appreciate his transparency and honesty in assessing our vehicle needs, ensuring no surprises in pricing. Vancouver Brake & Wheel is more than a mechanic; it's a trustworthy partner in car care. Don's friendly demeanor and top-notch service create an unbeatable combination. For a mechanic you can truly rely on, Don is the one!
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January 2024 by 1newb
Don is a crook. Don’t believe anything he says. This guy is greedy. If I could give 0, I would.
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November 2023 by Valentin Stoiu
Excellent service. Very accurate diagnostics. Perfect repairs/advice.
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November 2023 by Patrick Reonisto
They did a great job with my Honda civic helpful peopleService: Brakes
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November 2023 by Marcello Ferrante
I have concerns that my wheel bearings are getting worn, which can be very dangerous to continue driving with. I understand this shop may be busy, but no attempt was made to "take a look".One gentleman, who I believe is the owner or manager, I've worked with before and he was very kind. Told me to call back and they might squeeze me in.Called back, and was on the phone with another guy. I get off work at 3:24. All I need is someone to quickly test drive to confirm OR throw on a hoist. The associate HUNG UP when I was explaining I called the day before and was specifically told to call the following day. He said "well, we pack up at 4:30. *click*"As mentioned, I respect that this business is busy, but I would've preferred to book a time rather than calling everyday at 3 just to be told call again tomorrow, and then get hung up on.I've called another shop, they will be looking at it.
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November 2023 by Brittany Lasanen
My entire family has been going to Don for years now and it puts me at ease to have a reliable mechanic to depend on. Don always gets me in quickly so I take my car there for everything, such as oil changes, flat tires, and engine issues. The prices are more than fair.
