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February 2024 by Chris Hood
Mateo and his team were awesome. Quick to reply to questions, very good communication.
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February 2024 by Allen TheBigL
By Yanghyun Oh,I went to rent a car in Honda and Shiobhon Lopez helped me out. She was really nice and respectful. I appreciate her help.Also, Jin H. Kim is a person I knew from 6 years ago in past and still he was amazing as usual. It was really nice to meet him again.Thank you so much Westwood Honda and Shiobhon Lopez and Jin H. Kim!
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February 2024 by jasmine lim
Always a pleasure to do business with Westwood Honda. Product advisors are knowledgeable and provide excellent customer service. This is my most trusted place to purchase a vehicle. Honest and competent people. Thank you Amar / Winney/ Dan!
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February 2024 by james c
A very happy customer.Michael Tran in sales was a pleasure to work with for getting us a brand new CRV. His friendly demeanor and casual conversation was a breath of fresh air from the sadly too common preasure and impatience we have experienced with other car salesmen. He went above and beyond with helping address any questions or concerns.We shopped around at a few different Honda and Toyota lots as this was quite a major purchase. Everyone's situation is unique and that can lead to liking certain things offered by different dealers over others and when we spoke with Michael about some concerns, he worked with sales managers Dan, Rysam, and Rick (on different days) to help get us the best combination of features and price to suit our needs.James the service manager was also a pleasure to meet. He was helpful in advising about a problem with had with our current (now previous) car and said to reach out to him of we ever had a need in the future.The day that best worked for us to pick up the CRV was Michael's day off and he actually came in just to make sure everything went well.I highly recommend you reach out to Michael at Westwood if you're in the market for a new Honda.
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February 2024 by soonyoung Seo
They are very nice
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February 2024 by Sergii T
Great dealership with honest people. We’ve bought a car from Mateo and he was helpful throughout the process. We ended up with having some issue with the car after bringing it home and they solved it on a timely manner with no arguments.Would buy from here again.
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February 2024 by Larry Kidd
Gary Ho in sales was great along with everyone else in the sales dept.
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February 2024 by Mike Collett
I was treated well if knowledgeable and courteous people & I got the car that I wanted. They take the time to fill the tires though as all of them are down.
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February 2024 by Kaitlin Hayes
Amar at Westwood Honda made for an excellent buying experience! I was in an accident and my beloved civic was totalled. I found a used CRV online at Westwood and made arrangements with Amar to come see and test drive it days later. Amar stayed in touch with me up to coming to see the vehicle, answering questions and letting me know the vehicle was still on the lot. Amar is very friendly, easy going and approachable. I did not feel pressured into anything and he made sure I was well informed. I was alone on day of purchase and was nervous being a women who doesn’t know a lot about vehicles heading to a car lot. There was absolutley no need to worry. I felt comfortable and confident the whole process due to the customer service received. Everything including financing and insurance was completed in one afternoon and I got to take my CRV home with me the same day. The entire team at Westwood was accommodating, skilled and kind.I highly recommend Westwood Honda and specifically Amar in sales if you’re looking for efficient and quality service!
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February 2024 by Rochelle Hepworth
I purchased an out of province car and thus needed to have a front licence plate bracket fitted. I initially got a quote from another nearby Honda dealer, and it came to over $170 just for parts (they charged me for every single screw they were going to use). Plus I would have to add, as I was told, "probably another hour of labour". I shuddered at the prospect of a $300+ bill for a piece of plastic on the car.I phoned Westwood, spoke to Max in Parts, who assured me that I would only be charged the $62 for the base part. When I went to the service shop, the staff had difficulty finding my account, but Trevor swiftly quarterbacked finding me in the system and talking to Parts to find the special-ordered part. Then there was some confusion about possibly needing special bolts. My heart sank at the thought of having to wait another week for my plate to be fitted.Enter Patio! He disappeared to the back, came back with some bolts and screws from his stash, and literally fitted the bracket onto my car in less than a minute ... while happily chatting to me!When I enquired about any additional costs for parts or labour, I was told I owed nothing more!THIS is service.The ability of everyone to work together as a team to solve issues, all while smiling and joking with each other, tells me it's a great place to work.The common-sense approach of the Service Dept to find a solution to a non-linear problem reminds me of the small trusted mechanic shops we had in our neighbourhoods long ago.As a woman, it's easy to assume I may get more attentive service. But I witnessed Trevor deal with several customers while I was there, and his demeanour was warm and jovial, yet confident and reassuring, with every single person.Kudos to Westwood Honda. I couldn't be happier, and you've gained a customer for life.
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February 2024 by Douglas Jackson
Salesperson was excellent, knowledgeable, personable and followed up with commitments. Sales Manager was helpful, attentive and congenial. The financial and insurance people were very competent and helpful. The complete purchasing was excellent ie. 5 STAR
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February 2024 by Pamela Hagen
Franklin Badu provided great attention to detail with a purchase. He carefully listened to our requirements, gently challenged us to think carefully and certainly was very knowledgable. He also gave time to make sure we could get started with our new car. We'd highly recommend Franklin for car purchases.
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February 2024 by Raphael Herrera
It was a very pleasant experience buying a vehicle here. Our salesperson, Jeff V, was very helpful, patient and not pushy. He worked with us to get a deal done the same day.
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February 2024 by A L
My recent experience purchasing my dream car from Westwood Honda surpassed all expectations. From the moment I stepped into the dealership, I felt welcomed by the friendly and accommodating staff. They went above and beyond to secure the exact vehicle I had been searching for.Despite a minor issue with the car upon its arrival, the team at Westwood Honda handled it promptly and professionally, ensuring that I left completely satisfied. I want to extend a heartfelt thank you to Jeff, Ivan, and Eilidh for their outstanding support throughout the buying process. Their expertise and dedication made the entire experience smooth and stress-free.I highly recommend Westwood Honda to anyone seeking a reliable dealership with exceptional service. Thank you once again to the entire team for making my dream car a reality!
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February 2024 by Julian Kearney
Excellent customer service provided to me by Jeff Velarde. Very attentive & goes above and beyond for his clients, can’t say enough good things. 10/10 recommend.
