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September 2024 by Hannah Kristina Harrfeldt
Great service, I just wished I had more time to...well...time.
It's planned for next time ?
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May 2024 by Stephen Kimpton
The guys were really friendly and helpful, great check in experience.
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August 2023 by Rob Gibson
Wonderful staff. We had a slip up with our plan and they work hard to help us out. Morgan, Leah and Chelsea were brilliant and found us a great solution on our trip of a life times. Thanks to the team!!
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June 2023 by Victoria Taylor
Nice setting to the lodges with a great view if you’re lucky enough to be at the front. Clean rooms with comfy beds (only 1 flat pillows each) however as numerous comments have said before no point in having a TV in the room as they don’t work unless you have Netflix!The kitchen is laughable, the bowls were the smallest I’ve ever seen, no teaspoons, if we to use the microwave there was no dish to use in it!A room that sleeps 4 has a table but no chairs to sit on just 2 small benches that were placed as bed side tables.Not a massive deal but the weather was nice so would of been nice to have more that just 2 chairs outside for people to use.
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September 2022 by 10chris02
Described as simple by our travel agent, we would rank the wharf side room we had at a higher level. The bed was comfortable and the room had everything we wanted for our two night stay including a kettle for us English tea making addicts. There was also an easy to use gas fire which was need as the evenings got colder. There was also a small outside sitting area overlooking the inlet which was equipped with a small gas’ pit’ which enabled us to enjoy a glass a wine or cup of tea while watching the seals and birds and even a couple of otters enjoying the water. A slight draw back at this time of year - September - are the eating opportunities. They are limited and not directly on site. In the evenings, it was just the Renfrew pub, just a little way away on the wharf, with meals needing to be ordered and eaten before 8pm while for breakfast it was basically Tommi’s, which is not open everyday. Having said that, we managed to dine whilst there and enjoyed ourselves so no real complaints at all.
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September 2022 by Katie S
Beautiful view, cozy space, comfortable bed — couldn't ask for much more! The on-site restaurant does stop serving food a little on the early side, so be sure to make note of that when making your dinner plans, and the kitchen was a little sparse in terms of cooking tools, but those are only very minor complaints.
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September 2022 by 138clarisas
For context - We were on Island for 12 days. We backpacked (so are used to roughing it when we know what to expect), stayed here, and also stayed at the Fairmont Empress (pre-backpacking) and Magnolia (post backpacking) in Victoria (both of those stays were excellent, with the Magnolia providing better value in our opinion) Location - Views were even better than the room we stayed at when we were at the Ventana Big Sur (California). I would say views were different, but on par with when we were at the Salish Lodge and Spa (Washington), and the Grand Hyatt Kauai (Hawaii). The room was spacious, full of light, and modern. This was the most special aspect of the stay at the Cottages and would be enough of a reason for us to return. The hot tub, fire pit, and toiletries met expectations/were accurate to their website/Instagram postings. Value - We spent 2 nights at the Seaside Cottages. Including food costs, all around costs, we spent the same amount as 2 nights at the Magnolia in Victoria, and 1 night at the Fairmont Express. Magnolia was the best value of the 3, even keeping in mind the remote/serene location of the Seaside Cottages likely drives prices up. Communication - Website - "Know Before You Go" section was helpful in setting appropriate expectations re housekeeping, cell phone, pub hours, and grocery/supply access. NOTES: It may be helpful to know that even though the West Cost Trail Bus directly stops at Wild Renfrew's check-in area, because of on check in/out times and bus schedules (7 hours and 45 minute gap between the two), and check-in area having no space/being unwilling/unable to hold any luggage except on their deck area, the Cottages appear to cater to folks with a car. Walking distances to the visitor center, grocery, post office, botanical beach, Pacheedaht campground, etc. were approximately between 2.5km - 5km, 1 way. Doable for folks who like to walk, and surprisingly, several folks in town stopped and offered rides. Perhaps a missing customer base to consider: international couples traveling for longer periods of time (needing to bring all their stuff with them/so not 100% comfortable leaving everything on a public deck), without a car, who are not going direct to Victoria after hiking the West Coast Trail and who want to spend money/do all the things in Port Renfrew. We would have been willing to pay for luggage storage this time if that was possible or in the future e.g. if we decided we wanted to do the Juan de Fuca right after - storing packages of dehydrated meals to pick up post West Coast Trail, etc. I'd rather pay to stay at a unique location like this than for a rental car to sit in a parking lot for a week... I understand that the Fairmont is a much bigger operation, but in contrast: Traveling internationally, I was worried about bringing 1 weeks worth of dehydrated meals on the plane trip. The Fairmont accepted 2 boxes of dehydrated meals a month before my stay (I was worried about shipping delays), stored the items, and had a message ready on my room phone upon checkin to have them brought to the room. The next morning was an early checkout, we needed to be at the bus no later than 6:35 AM. Even though it was unorthodox/not a listed service, they were willing to pack to-go breakfasts for us, deliver them to the room at 6:25 AM, so we could walk to the Capital City Bus Station (very conveniently located across the st from their back entrance/closest hotel to the station) on time and well fed (there were no stops on the bus for breakfast or lunch - did not get to final destination until after 1PM, so having a fresh breakfast before a week of dehydrated meals was SO SPECIAL) Brochure - instructions for safety info, fireplace, check-in/out, cleaning, etc. are very direct and clear. However, see above "Notes" and below "In Person" re "excellent customer service" or references to "mak[ing] your stay spectacular" in the brochure. Phone/Email - excellent. Prompt and helpful answers to all questions. Although it does not say in their &a
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August 2022 by Maret S
We stayed in the luxury tent. The tent was well appointed with a king bed, a wood stove, coffee maker, and covered front porch with a propane fire pit. We had a lovely stay, but there were a few issues. First of all, the tent comes with a port-a-potty outside. It had not been serviced recently and reeked badly. The urinal clearly had dried urine in the bottom of it. And what you could see when you opened the lid for the seat.....YUCK!! For what is charged to stay in the luxury tent, this should be serviced between EVERY customer. The carpets had not been vacuumed. I set my suitcase on the floor and knelt in front of it to get something out. When I stood up, the legs of my black pants were covered with pet hair. And finally, while the bed came with an electric blanket, the controls only worked for one side of it. So 1/2 of the blanket was heated, the other was not. LIttle things, I know, but they definitely made our stay a little less enjoyable.
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August 2022 by Z7422FFtomh
Had our daughter's wedding at Wild Renfrew. Everything was perfect. Great accommodations with a nice little beach to hold the ceremony on, enhanced by perfect weather. The reception venue was a rustic barn that held about 75 people, with a nice green space just outside for dancing under the stars. The caterers did a wonderful job and the food was fantastic. A good time was had by all.
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August 2022 by L6485PEmeganh
Amazing. All of it! We stayed in the luxury tent which has an outdoor shower and private sauna! They have thought of everything. And the views of the marina from the deck is breathtaking. We kept busy with Trips to botanical and botany Beach at sunset ( probably my favorite part of the trip) upper and lower avatar Grove hikes to see some massive trees, fairy lake to see the popular bonsai tree, and whale watching. We packed sandwiches to have for our lunches, and ate our dinners at the renfrew pub. Food was good, the Ceasar was delicious! I had to have one every night! Wish we had a few more days to spend here.Everyone was friendly and helpful. Some amazing places to stop on the way from Victoria. We did sandcut beach, Sheringham Point Lighthouse and Sooke Ocean Brewery. Would definitely recommend this trip to couples, families, or friends looking for an unplugged vacation. Can't wait to come back!
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June 2022 by G1536WVbarbarab
Wow, the view was great; I could have sat on the deck for a week and not gotten bored. The cottage was the perfect size for 3 adults and very comfortable. The staff was friendly and the food was very good, including several Gluten Free options. We went to several of the local trails like Botanical Beach, Sombrio Beach, Avatar Grove and the Lonely Doug tree. We stayed at Wild Renfrew for 5 days but could easily stayed for another week.
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June 2022 by danannex
We stayed as a family of three in a two-bedroom seaside cabin. The kitchen was well equipped, the views were incredible and the wildlife was amazing. The drive along the beach route is not for the faint of heart, but you feel like you’re worlds away from civilization (that’s a good thing). Picked up groceries and seafood in Sooke, had nice lunches at Cold Shoulder and Shirley Delicious, fished at Fairy Lake and loved the San Juan trail and Sombrio Beach. Would recommend!
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June 2022 by allspice502016
We booked into the Seaside Viewpoint Studio and were glad we did. The "no contact" check in process was a breeze but we did have a problem getting into the room, perhaps better instructions would be helpful, plus there should be better signage showing the room numbers. We didn’t know which set of stairs to take. The studio was immaculate and well laid out with stunning views of the inlet. The room is large, well appointed with a large double rain shower, a small kitchenette with microwave, mini fridge, coffee pot, tea kettle, toaster and assorted dishes and cutlery. It has a private balcony with hot tub and gas fire pit, so peaceful and perfect for enjoying the sunset and/or a cup of coffee. The Renfrew Pub on site has good food, the deck has stunning views of the inlet. No cell service but Wifi was free, we didn’t have any connection issues. We would certainly recommend this place to others.
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June 2022 by Randy K
My wife and I spent four nights in one of the viewpoint studios in June. These units are brand new and have a private hot tub on the deck overlooking the ocean. From anywhere in the room you have incredible views of the ocean through the two sliding door windows which cover the entire wall. The room was well designed , the washroom with a two person walk in rain shower was a nice touch. The kitchenette was good, with a good sized mini fridge, toaster , microwave, coffee maker and kettle. The hot tub on the deck was the highlight, relaxing in the tub while watching seals playing in the ocean was so beautiful! The only thing I would suggest is to have a bbq outside like some of the other units. For the price of this room it would be nice to be able to cook your own meals. That said, the Renfrew Pub was very nice and had great food. Lastly, the staff were very friendly and helpful from guest services to the workers outside. I would also highly recommend the whale watching tour, absolutely amazing!! We had an amazing time here and would definitely come back when in the area. Thank you!!
